AT&T is increasing the fee charged when subscribers upgrade to new handsets on contract beginning this Sunday. BGR has been informed by multiple readers via email that AT&T has sent them notices regarding the increased fee, which had previously been $18. ”Because the overall costs associated with upgrading to a new device have increased, effective Sunday, February 12, 2012, AT&T will change its upgrade fee from $18 to $36,” AT&T said in a note to dealers obtained by BGR. An AT&T spokesperson did not immediately respond to a request for comment. A portion of the memo follows below.
UPDATE: AT&T has confirmed the change. “Wireless devices today are more sophisticated than ever before. And because of that, the costs associated with upgrading to a new device have increased and is reflected in our new upgrade fee,” an AT&T spokesperson told BGR via email. “This fee isn’t unique to AT&T and this is the first time we’re changing it in nearly 10 years.”
