Italy fines Apple $1.2 million for misleading consumers

Italy’s Antitrust Authority has fined Apple Sales International, Apple Italia Srl and Apple Retail Italia a total of $1.2 million for “unfair commercial practices.” According to The Wall Street Journal, Apple’s Italy-based retail stores were fined €500,000 ($653,000) for not providing customers with adequate information about its AppleCare Protection Plan warranties, and an additional €400,000 ($523,00) for not being completely transparent about the length of product guarantees. The fines are a bit surprising, considering that Apple is typically praised for customer satisfaction in the United States. Apple has not commented publicly on the matter.

Read

blog comments powered by Disqus