RIM: All BlackBerry services have been restored

By on Oct 13, 2011 at 10:45 AM
mobile October 13, 2011

Research In Motion co-CEO Mike Lazaridis confirmed on a conference call Thursday morning that all BlackBerry services have been restored globally. The co-chief had issued a video apology to customers earlier on Thursday, offering reassurances that the company was doing everything in its power to resolve service interruptions that had extended into their fourth day. A switch failure followed by a large backlog of emails is being blamed for the service outage, which affected millions of BlackBerry users across Europe, the Middle East, Africa, India, North America and South America. RIM said it is putting fixes in place to prevent a recurrence of this issue in the future, and it is currently considering how it might reimburse carriers and BlackBerry users for the disruption caused by this week’s outages.

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  • Scroat

    Sorry folks, for all my stupid comments.. I have no life.. I always get raped in my scroatum what is a alias for scroat. Thats way i call myself scroat. I always get fucked by an DRIOD BIONIC :’( true story™©®

    • Anonymous

      Dont forget tim cook

      • Scroat

        Sorry, dont tear me further up :’(

    • zacamandapio

      What?
      Scroat, don’t do this to yourself.  I forgive you.

      • Scroat

        :’(

    • Scroat

      Everybody wants to type on a physical keyboard. Rim will be there for 20 years  true story™©®

    • Smoke & Mirrors

      The burning question was and is:-  Was there ever a real fail-over facility? 

      ANY
      and EVERY CIO worth their title should be asking their team if this was
      checked with RIM before they entrusted their business to them. If it
      wasn’t they should ask to see EVIDENCE today. Before their CEO asks them
      the same question………

      If this is not forthcoming you have your answer……….

    • ^DoucheBagCumDumpster

      iHate your life. Jump off tha brooklyn bridge.

  • Technowiz

    Go Blackberry…. You are the BEST even when you let me down for a day or so :)

    • Smoke & Mirrors

      “a day or so” ….. “a day or so”……. really? was it as short as that?

      Poor RIM…. still in denial today ;-)

  • Bringit

    restored…’til next time when it happens again.  

    • zacamandapio

      For sure.

    • Applesucksfatties

      Hey Starbucks douche.. you don’t have to worry about it because you’ll be sending greeting cards from you new iToy..   better hope your carrier’s network doesn’t go down though..  Your phone will really be a big paper weight while I’ll be surfing the net and BBM’ing people.   Suck on that.. loser!

      • Bringit

        What is it with you with sucking and cocks?  Freak.
        And please tell us how you plan to surf the net and BBM when BlackBerry service goes down all the time?  You are a total douche.

      • BGR commenters are morons

        thats the first time its been down in almost 2 years..nice try though

      • Applesucksfatties

        Yeah iDouche.. it goes down all the time….because once every 2 years is all the time.  Do you say your IQ is 150 when it is actually 50?

        And if you had a hint of reading comprehension skills, you’d see that I said “Better hope your CARRIER’s NETWORK doesn’t go down…..  because your phone will be a big paperweight”.   The difference is that with the RIM outage yesterday, my BB still worked for making calls and sending texts…  you won’t be able to do ANYTHING with your phone when your carrier’s network goes down.  

      • Steve Jenkins

        graze on sheep graze on…

      • Smoke & Mirrors

        Dear Mr AppleSucks,
        You appear to be struggling with technology more than usual today.  Should Mr Bringit’s carriers network go down he will indeed be left with a paper weight. Assuming you use the same carrier you too would be the proud owner of a paper weight.  Go and think about it. Use a piece of paper if it helps you. And get back to us when you are done.

        Should however the flakey BlackBerry hub crash again. It is an entirely democratic process…. All Blackberry users are screwed irrespective of their carrier. And that my friend is what about 35 million people discovered this week.

        Stay happy :-)

      • Applesucksfatties

        Sure buddy…  keep trollin…

    • Titsforsale

      Faggy Little Fanboy. Go Die. Tell your mum to close her legs.

      • Anonymous

        Funny when your mom doesn’t know how

  • http://profiles.google.com/sishgupta Sish Gupta

    Yeah they can compensate me by paying for my next Android device. I rely on my blackberry for day to day in matters from work to recreation. Stops working once, ok, we all have bad days. But how many times do they expect to let their service go down and keep me as a customer.

    It wouldn’t be so bad if it was JUST BBM. But it was their whole BIS service. I had no maps, no gchat, no msn, no twitter, no email…all on top of no BBM.

    So…RIM… this is where we part ways. I depend on my mobile device and you are undependable.

    • His Shadow

      Undependable? How many outages has RIM had in the past (let’s say) 5 years?

      • zacamandapio

        His Shadow,
        Probably two.  Never affected me.  And if did, I could still make phone calls, send and receive texts, go into a wife network, etc. 
        Although this didn’t affect me, I would much rather have a delay every two years than have every single email delayed 15 min, 30 min, 45 min, etc.

      • Smoke & Mirrors

        Actually they’ve had countless outages. Ask any BES admin/mgr.
        Not as catastrophic as this one though. And that’s why the corporate world is spooked. If a plane crashes because of a design fault in hardware or process it doesn’t matter whether it’s happened before.

        What every CIO should demand is proof that it won’t happen again.

      • Antoine BAPST

        C’mon, BES are corporate hosting and management.
        BIS (what the outage is about) is RIM’s hosting & management.

        Carrots and apples …

    • Anonymous

      You act just like your daddy Eric Schmidt claim to hate blackberry but gets caught with one on camera everytime. Go suck googles dic

    • zacamandapio

      Sish Gupta,
      I doubt BB will pay you to switch.  However, you’re welcome to jump ship.  People that whine just need to get a life.  If I’m tired of my Ford Pinto I’ll go buy something better, in lieu of just sitting down and complain and complain. 
      Yes, agreed that you pay a service, but nobody is perfect. 

      • Applesucksfatties

        thank you…….finally!  A few people posting with some common sense.

      • Bringit

        Or, like Applesucksfatties, when something sucks and does not even work (BlackBerry) you do not stand up like a man and admit the suckness – you just deny deny deny and hope it goes away.

      • Applesucksfatties

        @c009b00976ca25649d53f2a08121b9f1:disqus  – you are an iDouche so how do you know it doesn’t work…. or are you just being a sheep and regurgitating comments that you’ve heard from other Fandroids and iDouchers?   My BlackBerry is working great as of about 6 pm EDT last night..  Emails, BBM, Internet… all GGGREAT!!  

        How is your iOS 5 update coming?  Servers still crashing?
         

    • http://www.facebook.com/people/Mike-Fuller/584626026 Mike Fuller

      Alrighty.. I’ve been down that road myself using Iphones for the last three years.  Enjoy having a phone that  mostly functions as a phone but alot of the time you will drop calls and have people saying you are breaking up.. You only have access to what apple tells you you can access.. no Flash, not adult or gay lesbian content.. Only the things deemed pure by apple.

      Android is an okay choice.. I use an EVO 3d for a few weeks and it was alot nicer then my iphone but the UI was a bit combersome trying to sort through different apps/folders for emails, txt, facebook and twitter.. I’m worried about the ability for rouge apps to download and install/hack from websites.. there have been some reports of this happening already… 

      For me, the 9900 does everything perfectly and makes messaging a breeze so far.. I really never thought i would ever be back on a BB but the 9900 just rocks.. And other then yesterdays outage (Rogers, canada) there hasn’t been any issues!

    • SmellslikeCurry

      Shouldnt you be burning american flags and harassing jews? Terrorist!

  • somedude0123

    That’s only because everyone abandoned ship, they all switched to iPhones and Androids. Therefore there are no emails to push. Problem solved!

    • http://about.me/brandonmccall brandonmccall

      Aren’t you a clever fellow…

      • somedude0123

        You mad?

      • http://about.me/brandonmccall brandonmccall

        Quite the contrary, dude.

      • Applesucksfatties

        not so much….

    • ^DoucheBagCumDumpster

      you should abandon ship you worthless cum dumpster

  • Anonymous

    As a BES user I question the need for data other then BBM to travel through RIM’s datacenters.  Why would encryption and compression not just happen over the internet between the device and my companies BES server?

  • The Thrasher

    Let’s see if they really care..

  • Anonymous

    Why is BGR so dam late it was restored yesterday wonder where they get there news.

  • Anonymous

    Lets here it iCockSuckers break this post down along with MAX wise words and SCROAT with his “Nobody wants to type on a physical keyboard RIM will be dead in two years” copy and paste

  • zacamandapio

    BB 9900 FTW!!!

  • Anonymous

    No one wants to type on a physical keyboard. RIM will be dead in two years true story™©®

    • Scroat

      Sorry folks, for all my stupid comments.. I have no life.. I always get raped in my scroatum what is a alias for scroat. Thats way i call myself scroat. I always get fucked by an DRIOD BIONIC :’( true story™©®

    • Scroat

      Everybody wants to type on a physical keyboard. Rim will be there for 20 years  true story™©®

    • http://about.me/brandonmccall brandonmccall

      Be easy with the generalized statements, chief. Not everyone wants a phone that’s more of a distraction than a tool.

    • Applesucksfatties

      Is this part of your 20 minutes per day… or you working troll overtime today?

      • Smoke & Mirrors

        said the man with more posts than any! ;-)

      • Applesucksfatties

        Speaking of more posts..  why don’t you spend some more time trolling on RIM articles yourself.. DOUCHE!!

    • Smoke & Mirrors

      As Balloo the Bear once sang

      You see it’s true oo oo
      They wanna be like yoo oo oo
      They wanna walk like you, talk like you oo oo…..

  • http://www.facebook.com/people/Mike-Fuller/584626026 Mike Fuller

    GIVE US FREE PLAYBOOKS!

    I need a third heheheheheh :)  

    I still can’t believe i’m on a BB after being on iphones for the last 3 years.. And I don’t miss them.. I never thought that would happen.. the 9900 with os .440 is killer!!!

    Also love the playbook and the new apps that seem to be coming out every hour (HD games from gamesoft and EA).

  • Armdrivein

    clients are still not able to receive email on the TELUS network. the services are not fully restored

  • Max

    Who gives a shit?

    • Applesucksfatties

      You evidentially…because you took the time to post one of your stupid comments.

  • Anonymous

    9930 FTW!

  • http://about.me/brandonmccall brandonmccall

    Ain’t nothin’ under the sun 100% reliable. 

    • zacamandapio

      Ain’t no sunshine when she’s gone.

      • Smoke & Mirrors

        Sorry Seems to be the Hardest Word

  • http://about.me/brandonmccall brandonmccall

    Also, you spec-fanatics [or whatever you prefer to be referred to as] need to grow up. You don’t need 22 different ways to communicate and 6 different versions of Angry Birds. That’s the type of nonsense that’s better suited for anyone born post-iPod.

  • Smoke & Mirrors

    The burning question was and is:-  Was there ever a real fail-over facility? 

    ANY and EVERY CIO worth their title should be asking their team if this was
    checked with RIM before they entrusted their business to them. If it
    wasn’t they should ask to see EVIDENCE today. Before their CEO asks them
    the same question………

    If this is not forthcoming you have your answer……….

  • Soldierjim

    Thank god its back up, oh wait its no different than it was.

  • Ulysses Grant

    Yes, we’re back in business

    “True story”… – Scroat

  • http://twitter.com/dimeloloco Marcel Velazquez

    I’m a BB user but this outage couldn’t have come at a worse time. IMO this outage will hurt RIM more than any other outage in the history of RIM. No matter how you spin it. This event will reinforce the negative perceptions people have about RIM and sway many people who are undecided about getting a BB. RIM is obviously falling behind here in the US. Other markets can weather the storm regarding this outage because sales aren’t as bad but in the US RIM will take the biggest hit. Just add this outage to the list of BB bias in the media & Blogs, BB delays, poor Blackberry playbook sales, PUBLIC Perception that BB is outdated. This will influence retail sales by pushing  people away from RIM products. 

    I’m waiting for the QNX phones to come out but the future of RIM here in the US appears gloomy…..   

    • zacamandapio

      You’re right.
      However, it doesn’t affect me with the media, playbook sales, perception and all.
      I believe uninformed people get pull aside easier than if you know what you want, need, have.

      • Guest

        You bring up a good point that uninformed people get pull aside easier. I’m afraid RIM will become like some past companies that diminish their presence in the US and evidentially falter when the rest of the world realizes its time to move on to something else. Nokia comes to mind. I understand no one stays number 1 forever. However RIM but can reinvent it’s image here in the US and remain revelent.

  • Aj

    Mine didn’t go down during the last two outages. I did have problems with the outage before that. Maybe 5 years ago.

    The thing with RIM is when the network is down, it makes news. If iphone has mail issues, who cares? The users just play pissed off birds or make farts sounds. Blackberry goes down ans you piss off people that matter.

  • Anonymous

    What a hulabaloo about nothing. Some Europeans were out longer sure but here we were out for 12-18 hours, hardly the crisis some make it out to be!

  • Smoke & Mirrors

    OFFICIAL PRESS RELEASE

    We are proud to confirm that after some 13.5 hours continuous usage our Service remains up. We repeat up. Whilst it is too early to say at this juncture we remain confident that this situation will remain for the rest of the week. Thank you for your continued support.

    Good luck everybody. Stay safe. And be careful out there.
     

    • Applesucksfatties

      Dude.. you are a tool…

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