Steve Ballmer addresses weak Windows Phone sales: ‘I am very optimistic’

Business

As Microsoft works overtime this week to get developers and consumers behind its next-generation Windows operating system, focus shifted back to the company’s emerging mobile platform briefly on Wednesday, AllThingsD reports. Speaking at an analyst meeting, Microsoft CEO Steve Ballmer addressed sales of devices bearing the Windows Phone operating system, acknowledging that the company isn’t where it hoped to be nearly one year after launching the platform. “We haven’t sold quite as many as I would have liked in the first year,” Ballmer said, noting that the company is making progress and that exciting new features are in the pipeline. “I’m not saying I love where we are but I am very optimistic on where we can be. We’ve just got to kick this thing to the next level.” Ballmer continued, stressing that Microsoft’s partnership with Nokia will help carry the platform forward. “With Nokia we have a dedicated hardware partner that is all-in on Windows Phones,” Ballmer told analysts. “They are not doing something on Android or [any other operating system].”

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46 Comments
  • Anonymous

    I’ve been using WP7 since December…no complaints here.

    • Anonymous

      I would have purchased a WP7 phone if my carrier had a decent one last year (Sprint.)  Now it’ll be two Android phones and two years before I consider switching back.

      • Anonymous

        ,.. awesome I just got a $829.99 iPad2 for only $103.37 and my mom got a $1499.99 HTV for only $251.92, they are both coming tomorrow. I would be an idiot to ever pay full retail prîces at places like Walmart or Bestbuy. I sold a 37″ HTV to my boss for $600 that I only paid $78.24 for.
        I use EgoWïn.com

    • Anonymous

      Since March here. Best OS i’ve ever used.

  • Yo Daddy

    If Microsoft wanted faster adoption, maybe they should have subsidized hardware upgrades for WinMo users who didn’t yet qualify for carrier subsidies.

    Anyway, over the next 6-8 months, those last WinMo users will become eligible for carrier subsidies and it’ll be interesting to see what platform they choose next. As for me, I’m eager to finally be allowed to jump into the Windows Phone pool–the only question is Samsung Focus S or HTC Titan??

    • Anonymous

      noone cares about winmo users.

      ms is targetting anyone, not the 3 people who still has winmo

    • poseur

      The only Windows Phones I’ve seen are carried around by MS employees who were “asked” to give up their iPhones.

  • Bringit

    whistling past the graveyard.

    • http://twitter.com/computer_tweets KW

      Android graveyard?

  • http://twitter.com/urkle91 Urkle91

    The market buys good products, why buy something when the market knows android and iphones are better…

    • Anonymous

      yea, just like the market buys soulja boy albums. everything the market buys is because of quality.

      thats why androids return rates are at 40%, and wp7 and iphone are at 1%. it cant have anything to do with fragmentation, malware, crap UI, lag, and everything

      • Yahoo

        The 40% figure is a fake though…

      • http://twitter.com/cyberb0b Bob Autrey

        That’s what they said about fragmentation… 

      • Mark Francis

        Like the customer that I was talking to at the Verizon store that was waiting on her 7th replacement Android phone in a year. The only shame to this is, that now her and her husband think that smart phones are troublesome and not worth it.

      • Anonymous

        “thats why androids return rates are at 40%, and wp7 and iphone are at 1%.”

        Maybe the reason why WP7 return rates is 1% because no one buys them?… I haven’t yet seen anybody have one of WP7. Mostly iPhone or Android.

      • Anonymous

        Let’s be honest, Android is everywhere ’cause it is free. Forget all the “it’s open, I can do what I want” bullshit. When you give it away and allow manufactures to go nuts with it that’s exactly what they’ll do. Mass produce shitty hardware year ’round.

        Now on the subject of no one buying WP7. Give it some time. Enough time for Windows 8 to officially be released. That OS is a win (no pun) and so will be their phones once everything’s finished and ready for release.

        Right now it’s iOS & Android, but if google doesn’t get its act together it will be iOS and WP7.

      • Ballsack

        The 40% and your understanding of percentages are wrong.

      • Ballsack

        The 40% and your understanding of percentages are wrong.

      • Booboolala2000

        40% was proven to be fake. Nice try Scroat lover.

      • Drew

        WP7?? You have a 1% return rate in a 1% market share world. C’mon, son….Wait until you’re at the big boy table before you run off at the mouth.

  • Drew

    For Christ sakes, lose the tile homescreen…. Not to mention everything ELSE you’ve got locked down.

  • volareman

    They just haven’t shown me yet a compelling reason to buy one instead of an iPhone or Android. Perhaps when there’s synchronicity with Windows 8′s app store and you can run same apps on both, or once we get used to Metro on the desktop it’ll be cool to do it on the phone, but till then I’m just not compelled to get one.

    • http://twitter.com/computer_tweets KW

      Just wait until Mango dude.

  • Anonymous

    Uncle Ballmer also thought the iPhone had no chance in the marketplace.

    Why do people still listen to this guy?

    • poseur

      He’s always had the typical Microsoft mindset from their era of ’90s monopolistic behavior. There are myriad new platforms and products now, and unfortunately MS never anticipated most of them: they just let Ballmer run his mouth and dismiss every new innovation.

      He’s an absolute joke and embarrassment.

    • Mark Francis

      Everyone dismissed the Iphone at first.

  • Anonymous

    its supposedly a streamline os, unlike windows mobile, yet its not easy to navigate. what does it offer? nothing i can see. if you dont want a blackberry, get an android. this platform will not catch on no matter how many manufacturers make the phones.

  • Anonymous

    After almost a year, I’ve only handled “1″, working (not fake) display model, for WP7. It looked very good. The tiles were “interesting” & it was smooth. A few problems: 1) It was really confusing + I’m not sure why you’d want tiles + a page with a list of all your apps (in alphabetical order). If I want to use the internet, why would I want to search multiple pages for a browser icon? It doesn’t make any sense. If you’re going to copy Apple, at least copy it’s function & UI/UX; 2) Tiles are apps. You can call it whatever you want, but trying to make tiles NOT apps is a really dumb idea, especially when dealing with compatibility issues with legacy Windows software; 3) Has NO apps. What happened to XBox Live gaming?? Or all of the great 3rd-party support WP7 would have?? I don’t see it. Plus releasing another half-baked device on the market (when the iPhone has dominated the last 4 years, with barely any significant changes), makes the WP7 another dud! Nokia couldn’t sell any of their own phone models. I don’t see how a half-baked OS, in prehistoric hardware will benefit either of them! I can’t wait until I don’t hear about Windows or Microsoft anymore!

  • Normisadumbfuck

    If uncle Steve touches it, it will fail. The guy is a fat sweaty pig and should step down.

    • Anonymous

      Agree completely.

    • Jon

      I wouldn’t call him fat; at least not by American standards. 

    • Sam

      450,000,000 licenses you call failing??!!!

  • Carmen

    I’m just looking at his quote and laughing:

    “We haven’t sold quite as many as I would have liked in the first year”

    That’s nearly identical to what he said about the iPhone or the iPad, i forget which one, but his quote was something like:

    They’ve sold more than I would have liked them to.

    It’s funny, it seems that he is just all about wishful thinking and having things happen the way he wants them to.  The number-one device I recommend to people is the iPhone, but I see WP7 devices as being the second-best choice.  They are easy to use, unlike Android phones.

  • Booboolala2000

    Try using all of the screen real estate for starters. Would be a nice start.

  • Anonymous

    I look forward to jumping the Android ship and getting a WP7 when a good one comes out on Verizon. Someday…

    • Anonymous

      Looks like you should prepare for a long, comfortable existence with Android.

    • Yoyo

      You have a better chance of seeing Jesus deliver a pizza to your house. In other words Verizon couldn’t give a crap about Windows so have fun waiting

  • Satya Chowdary

    MS, you can force companies like to Samsung, HTC into making phones(threatening them with some BS patents) but you can’t force the customer to buy this sht…

    The only reason to stay optimistic- Money MS gets from android is enough to fund WP7 development…

  • http://twitter.com/Translatethis27 Translatethis27

    Samsungs own OS BADA outsells wp7. Perhaps Microsoft would release an Android phone

  • Gerryf19

    I am not sure which I find more boring, the apple fan boys who show up on every iphone story, the windows bashers on every windows phone 7 story, or the android geeks on every android story.  The apple fan boys are convinced that Jesus himself could not make a better phone, the windows bashers think Ballmer is Satan himself, and the android geeks praise an OS they barely know a thing about because it’s the cool new hotness.

    Every single one comes with a set of preconceived notions and a closed mind. The criticisms/extolled features of each of the operating systems that I read stem mainly from familiarity of the people with the OS they are already using.

    I don’t have a smart phone and I when I went into some stores to look at them the Windows Mobile 7 phones actually looked pretty good to me.

    Wow apple has seventygazillion apps 99.999 percent of which are crap and I don’t use. I could find stuff on it, though, so it gets props for that. Android has geek appeal but general user appeal? Uh-uh. Maybe if you’ve been using the dang thing since version 1 you can figure out what is what, but for the new user its overwhelming. The Windows Mobile 7 phones that people are saying are confusing are to the new user pretty intuitive. I didn’t have any problem finding the basic features on it.

    I don’t really care which phone I use as long as it makes phone calls.

  • RG

    Ballmer is an idiot…how did he get his job I wonder

  • Yoyo

    Its easy to see why Windows phones are failing.

    1.Past history of Windows phones
    2.Verizon a huge carrier doesn’t even support Windows phones, they have one phone in their lineup that no one wants to buy or sell.
    3.Android and iOS do everything plus more and are more popular4.The tag line “Windows phone” isn’t exactly friendly or catchy they should have come up with a different name to separate itself from “Windows” and catch peoples attention5.They have nothing going for them that makes them any better (no having XBL on it isn’t that great i can go on XBL from my damn Android phone)

  • Anonymous

    I like this home-screen better.

  • cooker

    I own an iPhone 4 as my personal phone…  a few weeks back I was given a choice between an Android phone and a Windows 7 phone from work to replace my ancient blackberry. I picked a Samsung Focus running Windows Phone 7 so I’ve spent the past month pretty much comparing the two.

    I’m actually very happy with my Windows Phone.. from a business perspective, if given the choice between a Windows Phone and an iPhone I’d probably pick the Windows Phone. From a consumer standpoint, I’d still get an iPhone. I love how Windows Phone 7 does email and it is far superior to the iPhone in how it handles office documents. The App store on Windows Phone is very nice looking, but selection is an issue. It’s adequate for business users, but leaves a lot to be desired for others.

    I am very interested in trying Mango and seeing if some of my complaints get addressed. I do like the tile interface on Windows Phone, and you can put anything you want in there and move it around. Even on my iPhone I only regularly use a handful of apps, so the main tile display works fine. The alphabetical listing of apps isn’t that great, but it’s functional. The virtual keyboard in Windows Phone 7 isn’t as good as the iPhone, or I’m just so used to the iOS way of doing it after using it for three years. I hope it gets tweaked. Nothing beats Safari yet for mobile browsing it would seem, Mango should improve this.

  • Anonymous

    prepare to get balder Ballmer.. cause Windows phone will continue to be a flop.

  • Mofongo

    Microsoft had made a lot of wrong decisions with the Windows Phone 7 since the first day and they are paying the price. Don’t get me wrong the OS has a lot of potential but they decided to follow the Android route on the updates. I still remember Belfiore last November talking about the January update that started arriving in April and the lies telling everyone that they control the updates not the carriers bla bla. They need to take control of the updates and keep upgrading and securing the OS fast.

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