AT&T tempts FCC, promises to bring 5,000 jobs back to U.S. if T-Mobile merger is approved

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AT&T said on Wednesday that it promises to bring 5,000 of its outsourced call center jobs back to the United States if its proposed $39 billion acquisition of T-Mobile USA is approved by the FCC. AT&T also promised that it will not layoff any AT&T or T-Mobile call center employee who is employed at the time of the merger. In addition, AT&T will invest $8 billion in its U.S. infrastructure and the Economic Policy Institute has suggested that move could provide up to 96,000 new jobs. AT&T made its announcement hours before the United States Justice Department filed a lawsuit in an attempt to block the merger. “AT&T’s elimination of T-Mobile as an independent, low- priced rival would remove a significant competitive force from the market,” the Justice Department said. AT&T responded and said that “there was no indication” from the DOJ that a lawsuit was being contemplated. “We remain confident that this merger is in the best interest of consumers and our country, and the facts will prevail in court,” AT&T Senior Executive Vice President and General Counsel Wayne Watts said, noting that AT&T will continue to fight for the merger’s approval. Read on for the full press release from AT&T.

AT&T to Bring 5,000 Call Center Jobs Back to U.S. Following T-Mobile Merger Closing

Commits Merger Will Not Result in Job Losses for Existing U.S. Wireless Call Center Employees of T-Mobile and AT&T

Largest Return of Jobs by Any U.S. Company Since 2008

DALLAS, Aug. 30, 2011 /PRNewswire/ — AT&T Inc. (NYSE: T) today committed that after closing its proposed merger with T-Mobile USA, it will bring back 5,000 wireless call center jobs to the United States that today are outsourced to other countries.

Today’s commitment results from AT&T developing detailed analysis focused specifically on identifying opportunities with the T-Mobile merger to bring good-paying wireless call center jobs back to the United States.

In addition to bringing jobs back, AT&T committed that the merger will not result in any job losses for U.S.-based wireless call center employees of T-Mobile USA or AT&T, who are on the payroll when the merger closes.

The 5,000 new wireless call center jobs at AT&T will offer among the nation’s most highly competitive wages and benefits. AT&T, which has not yet determined where in the U.S. the new jobs will be located, is the nation’s largest employer of full-time union employees and the only unionized major U.S. wireless carrier.

“At a time when many Americans are struggling and our economy faces significant challenges, we’re pleased that the T-Mobile merger allows us to bring 5,000 jobs back to the United States and significantly increase our investment here,” said Randall Stephenson, AT&T Chairman and CEO. “This merger and today’s commitment are good for our employees, our customers and our country.”

Today’s announcement represents the largest commitment by an individual American company to bring jobs back to the U.S. since the economic crisis began in 2008.

Also, AT&T has committed as part of the T-Mobile merger to increase its U.S. infrastructure investment by more than $8 billion.  According to an analysis by the Economic Policy Institute that was commissioned by the Communications Workers of America, AT&T’s increased investment is estimated to produce up to approximately 96,000 new U.S. jobs.

AT&T said today’s jobs commitment does not change its previous guidance on the expected overall merger synergies.

Beyond the jobs created, AT&T’s acquisition of T-Mobile USA provides a fast, efficient and certain solution to the impending exhaustion of wireless spectrum in many markets, which limits both companies’ ability to meet the ongoing explosive customer demand for mobile broadband. The uniquely complementary nature of AT&T and T-Mobile’s network assets will allow the combined company to add wireless network capacity – the functional equivalent of new spectrum – sooner than any other alternative.

This additional wireless network capacity will enable AT&T to offer better service — fewer dropped and blocked calls, and faster data speeds. Plus, the economic scale, additional spectrum and other benefits resulting from the merger will enable AT&T to deliver high-speed 4G LTE mobile broadband service to 97 percent of the U.S. population, or 55 million more Americans than it would without the merger. Reaching 97 percent of the population with LTE will create a much more extensive and robust mobile broadband platform that will fuel growth and investment throughout the country.

The benefits of the AT&T and T-Mobile merger have been recognized by numerous elected officials throughout the country, including 27 governors, more than 100 mayors, 11 state attorneys general, 79 Democratic Members of the U.S. House of Representatives and more than 150 chambers of commerce from 40 states, as well as a dozen labor unions and dozens of high-tech companies, such as Facebook, Microsoft, Yahoo! and Oracle.

98 Comments
  • RH

    Sad…I remember when you picked up the receiver, to your WIRED black AT&T phone, and called someone.  And if you didn’t like the service, you couldn’t do anything about it.  Then, they broke up “MaBell”, and answering machines, cordless phones, different carriers, and cellular phones came along.  Prices dropped and services along with innovation ramped up.  Recently, the carriers have been merging, reducing the phones you can buy, raising ETF’s, dropping unlimited data, raising text messaging.  We have basically allowed MaBell to reconstitute itself to the point that realistically, you have only TWO nationwide carriers in the USA.  AT&T, and Verizon.  If AT&T gets T-Mobile, even though they say they won’t, Verizon will make a bid for Sprint (the only one they really could make a play for).  This would result in just AT&T & Verizon in the USA.  Almost full circle putting MaBell back together.  Innovation will stop, prices will go up.  Why won’t they?  They don’t have to worry about competition anymore.

  • RoddyPrime

    As an employee for an authorized agent, we call warranty FOR our customers and put them on the phone. Customers CAN’T STAND the overseas people on the phone since they DO NOT listen to us even though we put notes on the account. Whenever I get an American on the phone it takes literally less then ten minutes to do a warranty claim but takes 20-30 min with a foreigner. If JUST for this reason, LET THE MERGER GO THROUGH! 

  • Anonymous

    Yeah right. it will take away T-Mobile 5,000 jobs. what are they smoking? FCKn turds

    • http://pulse.yahoo.com/_4GS2ULJXK5QORQB6EECJ7D5BXE AbeFroman

      The takeover would take away a lot more than 5000 jobs. ATT is trying to bribe the FCC/DOJ. Since 2002 when then SBC took over ATT and BellSouth, more than 107,000 jobs have been lost at “The New ATT”

  • Shane Selman

    39 Billion merger.  5000 call center jobs.  Even if you assume they are platinum plated call center jobs paying 45K/year, that’s less than less than .3% of the *penalty* they pay if the merger doesn’t go through.  I would hope that even in our failed democracy it costs more than that to buy off federal regulators and the congress.  If not, then not only is our government greedy and corrupt…. it’s also stupid.

  • Anonymous

    lol, I am sure they will lube all the right pockets o make it happen lol.

    privacy-web.edu.tc

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