Microsoft stops pushing Windows Phone update to Samsung devices; cites ‘technical issue’

By on Feb 23, 2011 at 4:31 PM
Software February 23, 2011

Microsoft made news earlier this week when it began pushing its first software update to Windows Phone 7 handsets. The new code — which does not include the anticipated copy and paste functionality – has run into a small issue, Samsung phones. From the moment the code began hitting handsets, reports began popping up from users claiming that the update rendered their phones useless — most of these handsets were made by Samsung. Responding to an inquire from blog WinRumors, Microsoft noted that they have identified a “technical issue” in the update and have taken action.

“In response to this emerging issue, we have temporarily taken down the latest software update for Samsung phones in order to correct the issue,” wrote a Microsoft spokesperson.

The update that is currently wreaking havoc on Sammy hardware is, ironically, designed to improve Windows Phone’s update mechanism — which is being updated in advance of a major over-the-air code push next month. Microsoft hopes to release a revised update to the Windows Phone community soon. Any Windows Phone users out there been bitten by this nasty bug?

Read

Tags:
, , , , , , , , ,
21 Comments

Related Articles

  • Joynal Rab

    Wow. all i can say is: HAHAHAHAHAAHAH.

    sorry, but an update for the updater failed. kind of ironic. and the fact that its microsoft, just makes things funnier (and predictable).

    • Silver_surfer04

      Could be Samsung, god knows they’re not top of the line when it comes to updates or hardware stability on phones. Hell, I’m surprised they’re even getting the update at all.

    • Gquaglia

      Well, since it seems to only be a problem on Samsung devices, I’m betting the problems lies with the OEM. Considering how bad Samsung Android devices suck, I’m betting I’m right.

  • http://mindmirror007.blogspot.com/p/home.html Sathya

    When NotionInk’s first update bricked Adams, it was forgivable mistake, the company is young and bound to make mistakes before they learn! But what is Microsoft’s excuse? And now with Nokia on its side, Microsoft now controls the information flow of half the world in its finger tips!

    Gadhaffi: “We need to stop people calling phones and leaving tweets!”
    Gadhaffi’s assistant: “Let’s call Microsoft?”

  • sirpaul

    PAPINIC, you get to keep your cake :)

  • Steve

    Maybe Microsoft should adopt Symbian!

    • sirpaul

      MS the makes phone OS, how can they adopt Symbian into hardware they don’t have? And Symbian is maintained by Nokia not Samsung. If they were to go the open-source way I’m sure they’d opt for Android as apposed to Symbian.

      • Steve

        LOL…

  • dex

    Strange, couple of my friends who has the Samsung Focus ran the update, no problems at all…

  • serpentor

    Figures a Samsung phone would be the one that can’t get the update.

  • Laid Back Lifestyle

    figures Samsung phones brick when updating. I mean Samsung is garbage. Only make sense that updating would brick your phone

  • Anonymous

    Nothing shows “We know what we are doing!” like screwing up your FIRST software update. Of course next month we will be getting OS 7 beta 2. Microsoft’s only redeeming quality is that thay have TONS of money they can spend to keep the platform from dying.

  • Anonymous

    I’m just waiting for “Microsoft gives up, decides to push Android 2.3 to all WP7 devices.”

    • halcylite

      Haha, the easy exit.

  • Cer

    Further proof that Samsung phones, across the board, are deathly allergic to upgrades.

  • Anonymous

    I am sorry for MS that this happened. It looks like a rookie mistake. Good thing there aren’t many OEMs or users. I have a feeling we are going to see more of this from WP7 though. To do a ground up build in 18 months, and turn it loose on the market half-baked was bound to cause problems. And despite all the angst about Android leaving it to the OEMs to port their updates, for the near term, it looks like that is the best way. Samsung will know how the OS and their hardware integrates better than anyone. I am sure that had Sammy would have had a better chance of doing this without problems. And certainly at the early stage, the problems would have been perceived as Sammy’s not MS. Looking down the road I believe it will become increasingly difficult to try to push one updates to dozens of different phones on 8 or 10 different OEMs. Google’s decision to release the clean Android update, and then leave it to the OEMS to port the updates over may end up looking like a champ. And before you start flaming out about fragmentation, the market will sort out the OEM’s that have good update records and those that don’t. And then people can start to choose based on how important quick updating is to them. Google’s decision to not maintain legacy integration through the OS has let Android innovate and improve at a furious pace. The OEMs are free to develop their product with as much legacy capability as they want. I do think it would be helpful for OEMs to give the update future for each phone. Then buyers would be forewarned. That said when it comes time for me to buy my next Android, I prefer to know that it will be the latest and greatest Android phone, unfettered by legacy compromises. My original Droid had 2 updates in 9 months. My Droid X got the Froyo update within 6 weeks of it release. Time well spent by Verizon making sure the upgrade went “smooth as butta” If I choice wisely, I should get some if not all of the updates that come along.

  • http://twitter.com/MartDeGra tîmłęšś

    my Samsung Focus is ok its just a small number of users.

  • aforty

    Totally unrelated but those are three really unappealing colors they have on that screen.

  • Dario69

    Moments like these I am glad I went with the iPhone4 recently. Between this and the Xoom fiasco it does really look like Apple is the safest bet. Yes, it isn’t the most cutting edge hardware wise but headache wise it is almost non-existent. This is coming from a person that hated Apple for years and was a staunch WinMo and Android user. Just the last few months I finally shaken off the stubbornness and saw a better way. Consistency and reliability. That is all I want. Until Google / Android makers and Microsoft gets this Apple will continue to win.

  • Gquaglia

    Once again, Samsung has fucked it’s customers with problematic hardware. This should be a lesson to anyone thinking of buying a Samsuck device.

  • http://www.facebook.com/mufaa Mufaddal Fakhruddin

    Xbox had the same problem many times. I don’t understand how a software company with decades of experience goofs up like this!

blog comments powered by Disqus