AT&T reportedly offering top customers with poor coverage free MicroCells

According to a purported internal communication, AT&T will soon offer free MicroCells to certain customers experiencing poor service due to coverage issues. Pre-selected eligible customers “identified as likely to experience poor in-building coverage at home or in small offices” will receive the offer, which will entitle them each to a free 3G MicroCell with no monthly fees attached. The MicroCell and service will remain free unless its recipient chooses to cancel his or her cellular service within a year, in which case an equipment fee of $199.99 will apply — less $16.67 for each month since taking receipt of the MicroCell. According to the document, only AT&T’s “top 7.5% of 3G wireless customers” with ongoing service issues will receive the offer. AT&T’s 3G MicroCell is a femtocell that essentially acts as a local cell tower. Customers in poor coverage areas can connect their cell phones to the MicroCell via 3G and use it to funnel voice and data service over the land-based Internet connection in their homes or offices.

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