Dan Hesse: Sprint will eventually shutdown iDEN network

General

Sprint CEO, Dan Hesse, was speaking with FierceWireless when he noted that his company would eventually shut down their iDEN network. The move isn’t really all that surprising, especially when you take into account that Hesse asserted that there was “no timeline” and it would be a “gradual process.” The shuttering of Nextel’s iDEN network would, as the CEO put it, “free up some channels to put CDMA services onto Sprint’s 800 MHz iDEN spectrum.” One thing is certain, when Sprint does decide to drop the ax on their iDEN network, there will be plenty of local and state municipalities looking for another wireless provider.

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64 Comments
  • MacMan

    Nextel is garbage. Nuff said.

    • Tdot34

      Its great if you are a contractor.

    • slammer

      Nextel is perceived as garbage for the individuals that wish to play games all day. But to connect in less than one second to get verbal answers or info on important decisions of business, there is no faster network or technology in this given case.

      John B.

    • The Late Ted Kennedy

      Daniel after you shut down the Iden Network. I hope the board of directors shut you down as well.

    • Carmen

      Don’t you guys know that every carrier offers PTT?

      • MachineDog

        Every other PTT solution is complete garbage.

      • Butters

        AT&T has decent PTT, and it only uses a phone number not a number and a handle. when i worked for them they where just rolling it out and, it was pretty decent.

  • Dream

    Took them long enough

  • nefan65

    Now they can focus on one crappy service vs. two…

    • What?

      Crappy service?

      Sorry to tell you, but that’s not EVERYONE’s experience. Where I live, Sprint courage is excellent and with the arrival of 4G, it will be even better. Not to mention, Sprint offers the best Unlimited Data plan in the nation for the least expensive price. I’ll take that any day over what you have.

      • T

        I dunno man, I don’t think Sprint being courageous has anything to do with their service coverage…

      • Carmen

        LOL

  • PAPINYC

    ‘One thing is certain, when Sprint does decide to drop the ax on their iDEN network, there will be plenty of local and state municipalities looking for another wireless provider.’

    Maybe those local and state municipalities can all get white iPhones (4)?

  • Chris

    Wait, people still have sprint?

  • Sin City

    No Chris, the 3rd largest carrier doesn’t have anybody with them. That’s the joke. The bigger joke is that before the Nextel deal, and AT&T iphone deal, Sprint and AT&T were neck to neck. Crazy world, right?

    And this news I’ve stated a few times already on this blog, and now it’s news.

  • M. Ulrich

    With a loss of almost a billion dollars in the quarter much larger than Wall St forecast it is only a matter of time till the whole network is shut down.Way to go Dan you sure to how to make the sharholders happy.

  • http://www.verizonwireless.com VZW

    This would be a great time for Verizon to start pushing Push To Talk again.

  • RaysWayz

    The funny thing is, people keep saying “Sprint’s the worst provider out there.” Really? I left AT&T because my calls were dropping more than connecting. I tried Verizon, but they cripple their handsets. When I learned that Sprint signed roaming agreements with Verizon in most markets, I made the switch and haven’t looked by. $69.99/month for 450 mins and unlimited everything else including any mobile on any network… who else offers this? Please raise your hands if your provider offers this. I get full signal everywhere and never had a dropped call. Just saying…

    • VZWer

      Dear Idiot we do not cripple handsets. The Driod is the most open device ever! Get your facts straight.

      • TheRiz

        Actually, Verizon does cripple their devices in a sense. Take tethering for example or hotspot creation for devices having those features. To enable them VZ requires an addition to a plan that is already overpriced.

      • Dan J.

        Um…last I checked, Sprint does so as well. Technically, you are not allowed to use your Evo 4G or Epic 4G as a wifi hotspot for your laptop unless you pay Sprint $29.99/month.

        Funny, but a simple Android application will allow you to unlock your Android-based Verizon or Sprint phone for free. Gotta love open-source.

  • Logicknot

    Spring CDMA offers ready link services that does the same thing as chirping with IDEN except its a data service instead of a voice service. get ready link and a data plan and you are set

    • Dan J.

      Wow…are you out of touch. ReadyLink was discontinued the instant Sprint took over Nextel. It was part of the merger agreement. Please do not post ever again unless you have legit info.

  • Logicknot

    Also if i remeber correctly readylink can connect to iDEN ptt services as well.

    • 3 Phones Jugglin

      Wrong. I had a Ready Link phone….in 2001. Had to be another Ready link capable phone.

      • schnergun

        that was 2001, this is 2010. They CAN connect to IDEN devices now.

    • Dan J.

      As I said above, you have NO CLUE what you’re talking about. ReadyLink and Direct Connect have never been, nor ever will be, compatible in any way, shape, or form. The only CDMA solution that “almost” worked was Q-chat, but in order to deliver Direct Connect-like speed, it would become such a bandwidth hog that it crippled Sprint’s CDMA network for everyone else in that area.

      Again, please don’t ever post again. You are misinformed at best.

      • Tc1uscg

        Dan, you normally have some pretty good post. However, your wrong about DC and readylink. We tested it for months trying to get the routing to work correctly and it did work, just the phones sucked. But I do know for a fact as I was part of the testing team at the switchsite that tested these devices. I recall doing group connect between Detroit, Sacremento, and Reston when testing. Sprint/Nextel could not get Motorola to build a phone that was CDMA, rdylink and used iDens DC abilities into one unit. That was the end results. So, that program just sorta desolved because we were told iDen was all but dead and we decided to put all our attention into WiMax. I see how far that got. Anyways, no disrespect so keep up the great posts. X-wireline/wireless switch tech sends.. ;-)

  • youknowit

    Sprextel doesn’t even own a single cell tower — AND ITS A CELL PHONE COMPANY!!!!!

    • Reality

      Correct, Sprint sold many of its towers to Tower Co. a couple of years ago. However, they own the radios on the towers. You should learn a little bit more about how cell towers work. Many cellular companies (Verizon, Sprint, AT&T, etc) are co-located on the same towers. Other wireless companies have sold off towers too. The reason they co-locate on the towers is that it is difficult to put up towers in urban / suburban areas due to NIMBY.

    • Tc1uscg

      Sorta hate to bring you some bad news but Sprint is not just a WIRELESS provider. They would not survive if not for the Wireline side of the company. Yes, when cell phones became to “gotta have” gadget, wireline fell to the back burner, or at least out of visable site. However, a old switch tech buddy told me when it happened, “mark my word, now that wireless is sucking at our network, it won’t be too long before they are out of the red (not having to pay access charges to AT&T for example) and in the black and our (wireline) revenue will drop like a rock. Yep, that happened. Shut down Wireline and data services and Sprint PCS will no longer function. Even though Sprint tried to combine the 2 divisions, there are still very much different animals and wireline still sells cabled data services. You just don’t hear about it.

  • Perspective

    They need to just shut Sprint down and split the $7 left over among the shareholders.

  • Patrick

    “Readylink” is old news. Sprint canned it almost two years ago. It just couldn’t compete with Direct Connect on Nextel. This was before the merger, SPrint tried to offer a “similar product” and failed just as Verizon did. And more people are on Nextel than you may realize. I know first hand that many “first responders” rely on “DC”. I don’t know about you, but if I am in a crisis situation…. I want the guys trying to save my hide to have DC with Nextel. Not “may or may not connect PTT with Verizon

    • Tc1uscg

      Sprint flirted with DC/Readylink a couple years ago. Tested it. It worked the idea was to have both abilities. Too bad the phones sucked.

  • http://www.smiteahippie.com Smite A. Hippie

    “One thing is certain, when Sprint does decide to drop the ax on their iDEN network, there will be plenty of local and state municipalities looking for another wireless provider.”

    and go with whom? Who is running a real PTT service?

    and is it open or only with that carrier? would there be an organized effort of every government agency, contractor, etc. to use the same company that has some imitated PTT service?

    • Dan J.

      They will merely create their own private service. In fact, the rumors are that the Federal government is seriously interested in buying out iDEN from Sprint because iDEN is the most efficient and yet most encrypted network design…which is EXACTLY what the Feds want. Too bad Sprint isn’t smart enough to LEASE iDEN to the Feds and grow the network. Instead, they’re happy to throw away 35% of their revenue stream (since iDEN currently generates 35% of the current company revenues) and the 25% of their entire user base.

      Sprint will end up going bankrupt by 2015. Mark it.

  • http://emeraldreporter@wordpress.com EmeraldReporter

    iDEN will eventually be sold to the U.S. Government.

    But the FCC, and Democrats wont allow it…

    So in the end, no one will be able to use it…

  • BDUS

    Even when they do shut it down they will replicate it over CDMA. Toss a few cheap, free, motos at uncle Sam, and life goes on.

  • Gag

    I worked as a Tier 2 Nextel advisor and F1 is on the money. First of all, no matter how positive anyone’s experiences have been with PTT, the iDEN network is crippling Sprint. First of all, it is not upgradeable. Second of all, the data speeds blow ass because of the nature of the technology. Third of all, the iDEN network is not really nationwide. It is hard to expand coverage. So clearly, this product is in need of serious improvement, not just in terms of features and performance, but also scalability. I mean how embarrassing is it for one of your core products to be a full two generations of network technology BEHIND your other core product? It’s great that iDEN has given you guys lots of positive experiences but there’s still a greater overall good achieved when it drops dead.

    And speaking of dropping dead, Sprint isn’t too far behind from doing just that. Once again, being allergic to choosing worldwide standards is nothing new for them. Choosing wimax over lte will haunt them and switching from iDEN to CDMA seems like a stupid move too. The EVO has taken them out of their coma but I mean, it doesn’t take a genius to figure out why their plans are so well priced. It’s like Pepsi and Oatey-O’s always being on sale. Not many people want them. Their stuff is “priced to move”. Sprint is and will always be a JV carrier, unless they get bought by Verizon. Sprint has no one but themselves to blame. They botched the Nextel merger and they’ve been consistently behind in phone selection, exclusive handsets, customer service, subscriber churn, and brand promotion. Sprint ruined Nextel but that isn’t saying much. It’s like two ugly people got together and made ugly kids. Not that surprising.

    • slammer

      “I worked as a Tier 2 Nextel advisor and F1 is on the money. First of all, no matter how positive anyone’s experiences have been with PTT, the iDEN network is crippling Sprint. First of all, it is not upgradeable”

      I don’t think anyone in this forum is denying Nextel’s crutch with Sprint. Individuals as myself, are merely commenting that no other technology can deliver Walkie-Talkie like Nextel. It is what it is.

      IDEN in it’s TDMA form, was actually contracted through Flarion Technologies to be upgraded to OFMDA. This would have made Nextel’s network faster than any other carrier for voice and data. This is the very same technology LTE and WiMAX are based on. Unfortunately, The Sprint Nextel merge ceased all hopes for this upgrade. On the fortunate aspect, Sprint eliminated the management team that made this decision to bag the idea.

      However, many scientists and engineers still feel that upgrading Nextel, would have fragmented the very basis that Nextel was based on. The fastest Walkie-Talkie service in the industry.

      It is no secret that Nextel currently, would not be able to compete in the data arena with all the other carriers. But, given the platform it was intended for, the other carriers in turn cannot compete.

      In short, this technology can and should be respected for what it can do rather than dismissing the network for what it can’t do.

      I thoroughly enjoyed the technology, I moved on due to the upcoming popularity of texting and data transfer that has become mainstream in today’s society.

      This is no doubt a bittersweet decision on behalf of Sprint. However,Technology needs to move forward and Sprint is positioning itself to change the game once again with a new way of using their immense spectrum holdings. I wouldn’t be so inclined to count Sprint out as easily as you appear to be doing.

      John B

    • Dan J.

      You’re misinformed. iDEN is upgradeable to HSPA+. NII Holdings (formerly known as Nextel International) has already upgraded their iDEN network in Peru and is delivering 3G data speeds over the HSPA+ upgrade (down is about 6 Mb/s, up averages 2 Mb/s). So please don’t lie about upgradeability.

      Secondly, if iDEN was so bad, why was it so profitable for Nextel? Nextel was able to turn a profit AND expand the network (both in capacity and coverage) after reaching the 11M user mark. Yet, Sprint has refused to expand the network in any way, shape, or form. Sprint could have upgraded iDEN by grafting HSPA+ data connectors to the iDEN network to deliver real 3G (or…as T-Mobile claims “4G-like”) speeds, but they refused to.

      I do agree with you on one thing…Sprint will end up losing. The minute iDEN is shut off…Sprint will end up having to declare bankruptcy within a year or 2. Mark it.

      • Tc1uscg

        Thats not true. When Nextel was purchased by Sprint, the way the stores showed how the phones were added, it appeared they were adding customers when they were slipping backwards. Case in point. When a customer would bring in a phone for replacement, they would replace the phone and add it as a NEW account. So, CHURN numbers were wrong. The company was a money pit and the books didn’t show the bleeding. Got to visit a facility in Farmington Hills Mi. OMG.. talk about living like a king. Sprint tried to get spending under control and adopt processes but it was too late and the ship was sinking before it left the dock. It just never recovered. People blammed Sprint for iDens (Nextel’s) woes but there were already there, it just took Sprint to expose it. If the company was in such good shape, every stop to think why they even sold it? Just didn’t add up then and now it’s a “we told you so”.

    • Tc1uscg

      EVO did no more to breath life into the company then when we intro’d EVDO, or the newest Palms. WiMax is to wireless what ION was to wireline back in 2000. 2billion down the drain for ION and they knew WiMax was going to be the same so they turned it over the Clearwire (suckers). Comcast needs to get off the pot and just buy the company, cherry pick the switches it needs for it’s services, sell off the rest or scrap it and sell wireless servies the way they wanted to years ago with we dropped the ball on testing 3rd party cell service (comcast, time warner, brighthouse). That was a waist of time, the months of switch prep, phone testing, patches, phone testing. Look at the stock. 2.50 this week and I don’t think in the past 2 years, it’s gone above 6.00 a share. No, the EVO did nothing, android phones will do nothing. Sprint should settle for 5th or 6th place in wireless carriers. Network services is a joke. The crew left doesn’t care about the network. The switch sites are going to crap along with the moral of those switch guys left behind. They are cutting even more guys off the chopping block and it’s all about money. So, a company who will can it’s tallent to save a buck, ohwell, they can’t even get that right. Too bad. I have 6 sprint accounts that will at some point show up on my Comcast bill or I’ll be a big red fan.

  • Freddy

    this guy on the picture has very bad hair implants… OK Sprint is going through hard times but come on!

  • BigBoy

    leave it to the CEO to point out their obvious albatross

  • Linda Helms

    it looks like there is a new tower location going up in Port Lavaca ,hopefully a sprint tower , we really ned the help for our new Virgin mobile aircard customers. PLEASE LET IT BE A SPRINT TOWER.

  • Linda Helms

    I have Sprint and Virgin Mobile , i love the signal CDMA that is.

  • Tc1uscg

    iDen is one of the reasons the compnay canned 8000 employees in 2009 and shifted all of network services to Erricson as contractors. And now, even they are getting the boot. iDen was a big drain on resources and moral. We could never come to a meet point dealing with our iDen brothers. Translations, provissioning, even the switch techs (I was one too). Always bumping heads. No wonder so many left. The writing is on the wall, once iDen is gone, Sprint will follow. To be eaten alive by Comcast (if they are smart) or Verizon. Sorry Dan, you had your chance and from the looks of the stock and the moral of what’s left of the switch guys, you can only try to bring that horse back to live so many times when you need to call it. And yes, I’m still a Sprint customer X6 (no bitterness here). You still get more bang for your buck but it’s what’s under the covers thats gonna get ya. You might have fixed customer service but those network guys dont give a crap about the network any more nore does those no english speaking NOC people overseas. Good Luck.

  • serpentor

    But what are PTT users transferring to? I know Verizon has PTT but never hear good things about it.

  • http://www.verizonwireless.com VZW

    Nextel has plans of upgrading it’s data network to suppose 3G speeds, but when Sprint took over, they kicked it to the bucket.

  • gquaglia

    How true, nobody seems to remember that iden was a SMR service and not a cellular service when it came out.

  • ChocoTaco

    You obviously do not have a job outside of an office environment. I work for a contractor and it would be INCREDIBLY tedious to call everyone when scheduling every day. Imagine having to contact your foreman/superintendant to round up manpower, your shop guys to fabricate materials, your fleet guys to deliver the materials and the office staff to put it on the physical schedule for each job…times 15 jobsites. Could you imagine doing that EVERY DAY by making calls? It would take hours. Direct connect gets the conversation done in the time it takes for you to punch in a phone number, hit SEND and wait for the call to connect.

    We won’t even get into the fact that entire schedules can change on an hourly basis in construction.

    It’s guys like you that kill productivity. I bet you have a government job.

  • Towerguy

    Sorry MacMan, this is intended for ChocoTaco but there is no REPLY button in his comment. How is Direct Connect faster in actual use?

    I had Nextel, and as I recall, to initiate a conversation you would scroll to the contact’s direct connect number, either hit the PTT and start talking, hit the PTT and wait to see if the calling party heard the double beep, or send an alert and wait for them to answer you back.

    I don’t see where this is any quicker than dialing a call. You still have to select who to call with both methods (although you can use speed dial on standard calls, I don’t think you have that on DC), so no time or step savings there. In fact, using DC for anything other than starting a conversation with someone that is in a position to hear you and respond if you just hit the PTT and start talking, seems to require the same number of steps and waiting as dialing a traditional call.

    Let’s not forget that if the party you are calling is already in a DC call, you get an error tone. No chance to leave a message. And, just because you get an error tone doesn’t mean they are on a call, it could just be network congestion, no way to know.

    DC has a place, but I don’t understand how anyone can honestly say it is faster. Another point to consider; when you are in a DC call with someone that is either long winded or saying something you already know and you cannot interrupt. That costs you time too.

  • iluvephones

    doesn’t HUD qualify anyone with a job and a 620 FICO score?

  • iluvephones

    People are afraid of change… But there are other ways to communicate to groups other than DC nowadays.

    The old timers might have a harder time adjusting but the younger construction crowd will adapt.

  • slammer

    To clarify, PTT(Push To Talk) is different than Direct Connect that Nextel was based on. PTT is utilized through all of the central systems of the carrier’s network and infrastructure. Direct Connect is processed only by what is needed to reach point A-B. Thus defining “Direct Connect”. It is essentially eliminating the middle man. This means faster connect rates and generally more reliable. Meaning much more free from across the board network failures. The other communication platforms are not based on this. Deficiencies emerge trying to allocate or replicate Direct Connect technology. VZW has even tamed their stance on pushing their technology because it simply can’t compete. It sometimes takes up to ten seconds for connection or does not connect at all. Unacceptable in the cases of many that have relied on instant connection.

    Society has begun to dictate emails and text messaging as the most convenient way to communicate. PTT has in many cases actually become annoying.

    John B.

  • VZWer

    That was PRE-Mortgage crisis!

  • Joe

    Well excuse us “poor” people for not having enough money to fly our private jets to the Verizon store for a damn cell phone service.

    Really, there isn’t a cell phone available that is worth the money that Verizon or AT&T are charging per month, especially when you can get a similar (if not better) device for less per month with Sprint. And the coverage is practically the same, I used to be one of those brainwashed idiots that thought Verizon was the only cell phone service that works. Now I have an extra $50 per month in my pocket per month, more features and a better phone. And honestly, I had more dropped calls when I was on Verizon.

  • Joe

    I have to disagree (kindly) Sprint has just as good of a selection but what Verizon and T-Mobile (Verizon particularly) do differently is advertise them in a way to make everybody want them. That is sole reason the “Droid” thing got as big as it is, and it’s the only reason Apple does as well as they do. They know how to market their product. If Sprint could come up with some kind of gimmick like Verizon or Apple, they could do it too. Especially with the Evo and Epic available, both are GREAT devices and play a big part of Sprint beginning to turn things around… and that was with little advertising behind the devices. They could have really knocked one out of the park if they took the time to come up with a solid marketing campaign.

  • serpentor

    Maybe a Direct Connect app is the next best option.

  • Jonathan

    If you’re responding to someone on your fleet, you can just dial their unit number and then press your PTT button. So, let’s say their DirectConnect number is 111*222*1. You dial 1, press and hold your PTT button, and then talk. Most Nextel devices can also be programmed to, for example, contact a single person (say your dispatch, your supervisors, field support contact, etc.) if you press the PTT button without entering any numbers. And most also support PTT speed dial.

  • Jonathan

    This was in response to Towerguy’s message above, specifically:

    “How is Direct Connect faster in actual use? I had Nextel, and as I recall, to initiate a conversation you would scroll to the contact’s direct connect number, either hit the PTT and start talking…”

  • MachineDog

    This is essentially how VZW’s PTT works, over EV-DO. It’s slow.

  • Dan J.

    I’ll do one better.

    How is DC faster in actual use? Here’s how:

    How long will it take you to make a regular call (or even a conference call) in order to talk to say…4 or 5 different people at once? DC can do it within a second…and continue it for minutes, or hours! Try setting up your Verizon phone to do the same thing…or even AT&T. Good luck on that. ;)

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