T-Mobile to throttle speeds of heavy data users

By on Oct 13, 2010 at 6:46 PM
General October 13, 2010

Recently, T-Mobile released a statement detailing how it would handle customers who utilize more than 5 GB of data per month on their mobile devices. The statement reads:

Beginning on October 16, T-Mobile will begin to reduce data speeds when a customer reaches 5GB of usage in a billing cycle, in accordance with T-Mobile terms and conditions. This change should only affect extreme data users (less than 1 percent) and is being made to ensure that all subscribers receive the best Web performance available by limiting the number of extreme data users on our network.

The majority of T-Mobile customers should not be affected by this change. The new 5 GB threshold limit, which is equivalent to approximately 125,000 yahoo.com page visits, is enough bandwidth to satisfy most customers’ Web and data needs.
If a customer happens to reach the 5GB limit, they will receive a free text message informing them their data speed will be reduced. Customers will continue to have Web browsing capabilities but at slower speeds, which will be determined by their device type. Once their new billing cycle begins, data speeds will no longer be restricted.

Customers can track their data usage through My T-Mobile, MyAccount, or the SIVR.

Any T-Mobile users out there eclipse 5 GB of data per month on a regular basis?

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126 Comments

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  • Squidler80

    They advertise unlimited data people not unlimited Speed, so although it may suck for some, they just want to make sure they keep there network fast for everyone instead of bogged down from people who abuse there network.

  • M

    Ive been hitting the 5GB threshold for months now and when I do I get a test message saying my data rate has been slowed to edge until billing cycle is over. I know tmo has the best data but c’mon man. give us heavy broadband users a better choice, make it an option that stands out. I would be willing to pay an extra $60 a month for an additional 5GB ontop of the 5 regular.

    • mingkee

      You can get webconnect no overage plan for $40 a month, or use $1.5 a day on prepaid.

  • Jordo

    I asked a CSR this about 2 years ago, and she told me straight up they throttle data use after 5gb limit per month.

  • some internet dude

    i got throttled twice already received texts and then bumped to like 100k. great now ill reach the cap twice as fast. and yes i was tethering.

    • some internet dude

      oh and by the way my data was just over 10gigs, both times i check my data usage online, NYC.

  • Stephanie

    I use my phone to tether but I have NEVER gone over 5gigs in a month. I probably don’t even get close to that. ***shrugs shoulders****

  • Leo

    from my experience. the speed can no be capped. at the beginning the speed is a little slow. if you keep downloading, the speed goes up to about 140k/s.

  • Bob Irish

    The question is, can this change fall under the changed contract that allows me to escape my contract without paying the fee????

  • Mattspee18

    I’ve beem throttled twice alrdy it sux

  • shinkuushoryureppahadoryuken

    Second time getting the text, first time being throttled. :(

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