AT&T extends olive branch to recent iPhone 3GS purchasers

Coddling uneducated consumers will do nothing just keep em coming back for more… oh, I see.

This announcement makes me sad. Had I known that att would allow hardware swaps last week when the new limited data plans were decreed, I would have signed up for the 3GS then! That way I could have been grandfathered in to unltd data! Oh SNAP!!!!1

What about those of us who purchased from AT&T directly? I bought a 3GS on May 20th.

If you have an unlimited plan you can keep it forever. As long as you do not change your calling plan. Changes in the calling plan can cause you to lose grandfathered features. It is not the case always but it can happen. AT&T is great about grandfathered plans and etc. I should know I have been grandfathered into quite a few goodies during my time with them.

@Ben

You were pwned. Why would you buy an iphone in May, especially after EVERY major news site reported the prototypes that kept popping up? No one deserves this rebate. Idiot noobs.

Yes…. if you upgrade to the Iphone 4 you will still keep your $30 unlimited data plan. The only way to lose it is if you were to down grade to a lower data plan and try to go back. I spoke with an AT

This seems like a pretty fair deal to me. But then again, anyone who reads sites like this would/should have known not to buy an iPhone 3 before the announcement.

It’s the same thing Att did last year with the price protection. And we had a huge rush during the final days of the unlimited plan as customers knew that they would be able to swap to the iPhone 4 and keep they’re unlimited data plan. How did bgr not get this sooner? That document has been out since Monday…..

I think this is an excellent move by at&t. In all honesty, anybody that doesn’t buy the new iphone by the end of the year should just hold off anyway and wait for the new model in the summer. It’s not a surprise that apple comes out with a new iphone every summer.

While I agree it is dumb to buy an iPhone in May, this works out great for my girlfriend. Her phone broke and had no choice but to upgrade.

Also, after talking with AT&T, you have to pay a 10% restocking fee for exchange, and any protection plan you bought for your 3Gs will transfer to your new iPhone 4.

Props to AT&T for doing right by their customers. Lets just hope they shoot text messages or something out to the customers to make them aware of the option

The sad part is I was in an ATT store on May 14th picking up the newly released Micro-Cell (for central NJ residents anyway) and there were people in the store buying 3GSs. The ATT sales reps didn’t mention anything to them about iPhone 4 and waiting. I should have just pulled them aside and told them not to buy it based on historical evidence that every June apple releases a new version of the iPhone. The reps just wanted the sales……

@ tavaris, what else would they want. They ARE sales reps, after all.. If I told a customer “come back in 2 weeks, we’ll have different phones”, first I would stop making money, then I would lose my job.

No one knew the launch date until it was announced this week. Should the Ford dealership stop selling the 2010 model because the 2011 model is due at some point??

Posted from BGR Mobile (iPhone).

I purposely bought an iphone on june 6th because i knew even if at&t didnt offer this, i can do a hardware exchange in my 30 days. The problem i may run into is i bought it online with apple.com. I hope i didn’t shoot myself in the foot with that one….

@Tavaris – You are an idiot

I just got off the phone with AT&T and they are not honoring this deal. I did get the price protection and the credit of 50 dollars but missed the option to exchange since today was my official 30 day mark for ‘buyers remorse’. So they are not honoring the extension to June 21st.

I wish they would do something for the people that have been with AT&T for years and have a plan that doesn’t cost a fortune and got the 3GS on launch so aren’t eligible to upgrade till 2/2011. They cater to the people that buy a new phone when they shouldn’t (a month prior to launch) and then want to trade. Lame, lame, lame.

what happens if i bought one today on the 8th would they still allow people to atleast swap?

@trish. You should have went to the store. Everyone is well versed about the policy. You just screwed yourself beause now you can’t return the phone.

I’m getting 4-6Mpbs on my Evo 4G. That’s 5x what I was getting on my 3GS. Yo, AT&T, I am looking forward to paying my ETF….I’ll make it up in lower Sprint charges in a few months!

Adios, MFer’s!!!!

Seems fair to me

I talked to a manager at a local att store cause my 30 days is up on the 18th of june he told me all i had to do was bring my 3gs in on the 24th and pay the 10 percent restocking fee and swap for the iphone 4 and keep my unlimited data. now after reading the above info im a little worried cause according to it i have til the 21st so im a little confused.Anyone have any insites on this matter. Oh and as for the android my brother has one with vzw he hates it wishes he woulda changed to att and got a iphone, and as for sprint Lol I dont think I have to say we all know sprint sux signal is like the waves in the ocean 5 bars outside 1 or none inside. I have been jailbreaking I,s since 2g days when it was an art and u could charge 100 or more dollars a pop to now when u just do it to be nice cause its as simple as using a app thanks to modders across the country. Like any business all cell companies have there faults and its about finding the one whose faults u can handle. Any info on Iphone 4 swap would be greatly appreciated cause like any consumer i have doubts about any sales person anywhere in the world they are just like all of us at work we are there for the money not for the fun.

Anyone that’s in this boat is a dum ass. This phone has been talked about and leaked for months on end.