Nexus One 3G issues persist, hardware related?

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Nexus One 3G Connectivity Issue

A frustrated Nexus One owner posted a very interesting, and very troubling, YouTube video demonstrating how he can “force” his Nexus One to lose 3G connectivity. By placing his hand over the lower half of the phone, as if he were making a phone call, the user can, seemingly at will, cause the phone to switch from 3G to EDGE. If memory serves us correctly the original iPhone had a similar issue involving your hand at the bottom of the phone; it was later determined that the iPhone’s issue was the physical placement of the antenna, not a software issue. Let’s hope that there is some firmware jujitsu that Google can exploit to get the N1′s HSPA working as expected and soon. Anyone else able to get their Nexus One to do this “trick?”

[Via Engadget]

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105 Comments
  • Scoopster

    BGR — This is NOT news. You seriously need to start doing more thinking and experiementing, or at least hire a proper hardware engineer around the place.

    Take ANY cell phone and cover the antennas with your hands…it will drop one or more bars of signal if you keep your hands there for a minute or more.

    Between this and not even calling Palm to confirm the unlikely rumor you (re)printed…it pains me to say you are really damaging your credibility…at least in the mind of this long-time reader.

    By the way — have you noticed how the quality of commenting here has gone way downhill in the past few months? It used to be great quality. Might be time to take the recent cue from Engadget and clean up the comments/accounts.

    • Mikee

      My Droid loses zero bars when I cover it with my hands.

      Yes, I’ve noticed the quality of comments has gone way downhill, largely in part to morons such as yourself.

      There is a problem with some Nexus One’s, deal with it.

    • Drew

      Yeeeaahhh, no…. I’m not seeing any of my bars go away on my 9700. In fact, I look sorta dumb holding just the bottom of my phone as people walk past my office. Oh, and BGR has done something about the comments/accounts. So, back in your box…. we can’t see you. LOL!!

  • JohnShea

    I haven’t had my phone too long, but I haven’t had any trouble wit not staying on 3g. I hope I haven’t jinxed myself, though lol

    • man

      really?..

  • celia

    There has been a lot of hype and tension erupted after the unveiling of the nexus one. For the past month, we are seeing some of the errors and glitches that a future user may want to look before buying the N1 phone. ALong the problems, comes the fixes although it appears it isn’t enough.

    All the problems of the N1 phone compiled: http://bit.ly/the-nexus-one-flaws-details

    • studmuffin

      Does anyone understand the driving force behind this spam? It seems to be a little more to it than just a hatred for all thing google, or all thing non-apple-there seems to be so money behind. Who’s? What am I missing.

  • Electro

    Really getting tired of this link spam. They’re always to the same website. STOP TRYING TO PLUG YOUR WEBSITE HERE! Downranked.

  • mwf

    I’m having no issues with 3G since the update…

    Posted from BGR Mobile (iPhone).

    • Bryan

      Well since you’re posting from an iPhone I guess it’s easy to see why. =)

      But seriously, are other Nexus One users having this issue or are this guys gigantic hands made of lead?

  • webby

    The Nexus One problems are widely documented enough that they are real. The main problems seem to be the 3G issues and the touchscreen issues.

    I am a satisfied Droid owner (after owned a G1 for a year), and was planning to upgrade to a Nexus One once it came to Verizon, as I am very impressed with the speed and features of the phone, and don’t feel the need for a physical keyboard anymore.

    However, once the N1 hits VZW, I will wait and watch to see if the afore-mentioned issues have been resolved, or if they are still there. If not resolved, I will stick with my Droid for now. The Droid is stable and reliable with no issues whatsoever. I’m not buying a flawed product, even if it is faster and has nifty features.

    Why isn’t the antenna inside the top of the phone, or better yet, inside the bottom front of the phone, which in fact, is where it is inside the Droid, a place where one almost never puts ones hand when using the phone??

    These flaws are unacceptable. Are you listening HTC and Google?

  • Champs

    Reproducible results are what makes an observation valid. That’s Science 101. N1 users aren’t making it happen consistently, which suggests a problem more complex than “they’re all faulty,” at least in practice.

    Speaking of which, coming from an iPhone, screen click accuracy is a non issue. I’m only convinced that once every half dozen times I write something this long, it records phantom keypresses. It might be a “training ” issue, time will tell.

    It’s really a quite spiffy phone.

  • betchplz

    It’s no secret that bottom-of-the-phone antenna placement is LESS than optimal if your signal isn’t very strong but, the signal rising up to being 20dBm weaker is insanity! It must be a hardware issue. With the candy bar design being so dominate in smartphones, all of them should have the antenna AWAY from the hand..

  • HuskerDü

    The fun thing is that after having seen the video I tryed the same thing with my Htc Hero european version (I live in Italy).
    The problem seems the same !!!!
    Depending on how I hold the phone the 3G signal lowers by two lines and disappears.
    I never did this correlation but at this point it seems it’s a general issue of (some) HTC Smartphones !!!

    • Bitsliz

      I just tried this with my CDMA Touch Pro2, same thing occur!(drop from 3 bar to 1 bar in my office typical… or 4 bar to almost no signal (no bar but still EVDO) in extreme case), except its if i cover the back cover of the top half of the phone, luckily I don’t hold my phone this way when I talk

  • FLOSSY

    Wow this phone was an overhyped piece of shit all I hear is problems and issuses it’s crazy maybe next time google…

  • TheBig D

    This is why Google put the word BETA on the phone (just like all their websites). They use the paying customer as their testers.

  • Derek

    The original iPhone wasnt even 3G, so how could it have the same problem?? Quit slamming the iPhone, this mess is all Google!!

  • Vegard

    I had no problems with 3G before the firmware upgrade, but now I seem to have problems getting the browser to actually “see” that it has Internet connection. I live so close to the 3G antenna that i would have to put the phone into a freaking chicken cage not to get reception.

    If the browser app struggles to get connectivity I can just start ConnectBot and connect to a host. I’ve never had any issues with ConnectBot and 3G reception, witch makes me believe that it might be some sort of software related bug in some apps.

    And finally, when connectbot is up and running and connected, magically the browser app will instantly start working as intended.

  • jim conger

    No problem here in California. Tried the speed test and it had no difference between cupping the bottom and cupping the top. I do notice the 3g edge drop but not when I put my hands on it, mainly just when i’m making a phone call (even when its in the cradle). By the way this phone is so killer that I typed this with my voice. ;-)

  • leslie

    I had no problems with 3G before the firmware upgrade, but now I seem to have problems getting the browser to actually “see” that it has Internet connection. I live so close to the 3G antenna that i would have to put the phone into a freaking chicken cage not to get reception.

    HUH?

  • Andres

    its a well known problem for me in europe, too. do you remember the nokia e71 issues (don’t touch me!), commented here in bgr? some users had the problem, others didn’t. my conclusion: weak network, high frequencies ( i.e. 1800 mhz) inside a building and an antenna at the bottom side, where you normaly have your hand to hold the phone = drop of 3g or even gsm signal. it is that easy.
    i only know nokia and have only tested it in germany, but it’s a fact: the newer phones i tested have all, one more one less, the same problem, a problem, i have never known before with candybar phones with the antenna on top.
    there are always people that get upset, because they think it’s just talking bad about a phone or company. but they are just lucky, they have the right provider, a good coverage or both of it.

  • Kappen

    I don’t think this is so odd. My Iphone 3GS does that I just tried. I have 5 bars I hold it by the bottom back and wait 20 seconds and it drops to 3 bars. I hold it by the edge and 20 seconds later it goes back to 5.

    I think it has more to do about the signal quality T-mobile is putting out in these areas. I know my AT&T signal isn’t the best where I live.

  • HiImIan

    This was one of the many problems I experienced with my Nexus One before finally returning it. If I still had the manual I’d be more than happy to point out the page where it says (paraphrasing here :]) don’t cover the bottom 3rd of the phone as that’s where the antenna is located.

    Quite frankly, this isn’t something I think we should be complaining about at all, it’s listed as a warning. I had a bigger issue after the OTA update. I was having random shutdowns, rendering the phone totally unusable, biggest moment of disappointment with technology in my life. Well, after the Virtual Boy.

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