Verizon and AT&T bickering like children, US courts to step in

General

This looks like a case of, “You suck. No, you do! I’m telling mom!” AT&T has not been overly pleased with Verizon running around saying it has “America’s Most Reliable 3G Network,” but Verizon stands by its words. AT&T has filed against Verizon with, get ready for this, the National Advertising Division of the Council for Better Business Bureaus, contesting that the Big Red’s claims are inaccurate and its commercials are false advertising. Verizon seems to think that speed isn’t really an issue when it comes to reliability but AT&T begs to differ:

“Verizon’s claim that speed is not a relevant factor to a reliable 3G network is preposterous,” AT&T spokesman Mark Siegel said in his statement.

We all know there is really only one way to find out which carrier has the better, faster network, right? Yeah, you guessed it — BGR’s very own ongoing network tests where we ask you, the consumer, to tell us what your data speeds and coverage are like. As for whether or not speed and reliability go hand in hand, we’ll stay away from that one and let AT&T and VZW slap it out.

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68 Comments
  • Cliff

    @Bdizzah,
    One of the more level headed comments I have read on here.

    Posted from BGR Mobile (iPhone).

  • http://www.blogsquicky.com Jorge

    VZW is just defending itself. AT&T is the one wasting the money and making VZW waste theirs

  • Matt

    Hondas are known to be reliable, but are they fast?

    • http://www.tundraspot.com cater

      Some of them.

  • jason

    Just out of curiosity, wouldn’t the number of people running on the 3g network impact the speed? If that is the case Verizon could easily make this claim. If they have more customers on their 3g network clogging it and it still runs that well then wouldn’t that be the conclusion?

  • Bob Dobalina

    Instead of squabbling or filing lawsuits, perhaps At&t should fix it’s network and lead by example instead of arguing over semantics.

  • Don Louie Cantone

    @at&t4lyfe, nobody defines 3G as voice and data simultaneously

  • Lolipopjones

    @Jason, if Verizon’s 3G is not as used as AT&T then their claim is baseless. Its like me saying “MY car is the most Reliable car in the world.” and then not mentioning that i drive it once a year….

    Seeing that last month VzW’s 3G network went down from Florida all the way to Boston. Pretty much discounts their claims.

    This is pretty much revenge for VzW sued Cingular back when Cingular was touting “Least Drop Calls.”. VzW should be sued over saying “No 3G Deadzones.” I live in a 3G Deadzone and yet their map and their employees will tell you i don’t but their Techinical Services say i do…

  • DigDug

    I also have both, and find VZW to be far more reliable and pervasive.

    That said, VZW also has its own “false advertising,” specifically, pop-up ads on its website that assert VZW was “the first commercial 3G network provider.” This statement is patently false – as VZW had, at best, the 5th commercial 3G network.

    So, overall, I can only say “pot kettle.”

  • JustMe

    @Resi
    “Hmm… I wonder why Apple chose ATT as the exclusive iPhone carrier in the US?
    Apple had a choice and they could’ve implemented a CDMA enabled iPhone. for Verizon but chose not to. I wonder why?”

    Seriously? Do you honestly believe the crap that comes out of your mouth?

    Just click on the link below, open your eyes and and then shut your mouth about things you obviously know NOTHING about.

    http://www.usatoday.com/tech/news/2007-01-28-verizon-iphone_x.htm

  • jlmst

    I’ve been on Verizon since 2007 and we barely drop calls. When my dad had AT&T for work he’d drop calls all the time and I remember he was frustrated. He said it was fast but most people don’t use the internet cuz they want to call someone or leave a message. So my dad switched to Verizon and he said it was much easier to use. Verizon may cost a little more but it is sure worth it. And most people go to AT&T but if Apple signs a deal with Verizon it will still be at the top while AT&T falls down.

  • Lolipopjones

    I have been on Verizon since 2002.. I have dropped more calls on Verizon then both Sprint and AT&T combined. Dropped calls boil down to where you live.

    I have had serveral people drop VzW due to drop calls and have been happier on AT&T. The point? I think most people complaining about AT&T don’t actually have their service.

    The better statement is if VZW got the iPhone.. Apple would go down… as VzW would fuck it up.

    SO the question i want to know is how many Verizon Wireless subscribers wait in Tech Queues in VzW store to get their Voyagers, Envs, Dares, and Blackberries fixed…

    Why do i ask? Because VzW spends 250 million a year to fix its customers phones.. All because that LG provided Standard UI messes up their phones….

    Don’t even tell me you Verizon fanboys don’t get your phone fixed.. In Richmond 3 out of 5 customers have to go to the VzW Stores for tech work…

  • NeatoMosquito

    @StevenGlansburg

    If the iPhone isn’t “crippled” then why does everyone try to get theirs unlocked/jailbroken? If it wasn’t “crippled” why is there a need for it be jailbroken? *shrugs*

  • DigDug

    BGR – reporting my all time worst Xtreme Speedtest result for iPhone 3Gs in Manhattan (Chelsea)…

    5 (yes, 5) bars 3G, AVG/MAX download was 5 and 12 *Kbits*/sec respectively.

    AVE/MAX upload was 59 and 59.

    Can you *believe* average 5 kbits average DL speed!?

  • Lolipopjones

    @NeatoMosquito, many people that jailbreak the phone do so to take it to t-mobile and what not. What does the Jailbroken iPhone really give? I haven’t seen a jailbroken iPhone that doesn’t perform like a slide show….

    I dare say how the hell you can infer its crippled say the myriad of VzW phones that for the longest time could only use VzW branded Bluetooths… Or how about the HTC Touch Pro for VzW that is far more expensive then the Regular Touch Pro’s yet has lesser hardware….

    I can compare a couple… Vodafones Storm better then VzW’s. The GSM Omnia murders the VzW Omnia that still has issues with the preloaded VzAppZone (gayest name ever) that causes the Omnia to think its memory is full and crash. Oh and how about the Tour that is having a HUGE problem with any Bluetooth 2.0 Headset not working with it.

  • LOL

    Thank the US govt for the bickering by breaking up the “Ma Bell” monopoly to enable “competition”, effectively eliminating any resemblance of “reliability” and leaving the consumer with higher federal regulatory “tax” fees and “Best effort” service communications companies. Thank your politicians, constituants and lobbiests for reaching deeper into your pockets and leaving you holding the bag. The only choice you are left with is how much regulation you can tolerate.

  • Nick

    The reason why Verizon is the most reliable 3G network is that they CRIPPLE all their phones to the point they are their are little inconsistancies. Also, their phones are krap and expensive. They charge 10~20% more than the average carrier for krappy plans.

    ATT and others aren’t that much better, but having Verizon for 4 years was something I do not miss here in Western Pennsylvania. At one time Verizon was all that works here, but now they suk in West Virginia and ATT (+ others) work just as well or better. Verizon has not expanded anywhere around here and instead just takes your money and sustains high prices.

  • CRWAT&T

    I’ve had 3 out of the 4 carriers and am currently with AT&T as well as an AT&T employee.
    I have found that I do get better service and faster speeds with AT&T than any other carrier, but I’m still not jumping on the “We’re better than VZW” bandwagon though.

    As far as the iphone goes, I may be with AT&T but I really hate the iphone. I’d prefer any blackberry over the iphone any day!

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