Palm responds to Apple's threats regarding the death of unsupported iTunes syncing

Software

It was no mystery that when Apple issued a recent statement regarding unsupported third-party devices claiming to support iTunes sync, it had Palm squarely in its sights. Apple’s position on the matter:

Apple is aware that some third-parties claim that their digital media players are able to sync with Apple software. However, Apple does not provide support for, or test for compatibility with, non-Apple digital media players and, because software changes over time, newer versions of Apple’s iTunes software may no longer provide syncing functionality with non-Apple digital media players.

In other words, Apple will likely find a way to kill Palm’s workaround and prevent the Pre from syncing with iTunes. Palm spokesperson Lynn Fox’s response:

Palm’s media sync works with the current version of iTunes. If Apple chooses to disable media sync in a future version of iTunes, it will be a direct blow to their users who will be deprived of a seamless synchronization experience. However, people will have options. They can stay with the iTunes version that works to sync their music on their Pre, they can transfer the music via USB, and there are other third-party applications we could consider.

It looks like Palm isn’t going to publicly state that it’s prepared to play a cat and mouse game with Apple — issuing firmware updates with workarounds each time Apple kills the functionality — but we wouldn’t be surprised if that’s exactly what ends up happening. Instead, Palm is going with the Apple hates you unless you buy Apple products argument; a solid position, albeit useless. In any event, don’t start crying on your Pre just yet as there are a few other options when it comes to getting iTunes music on your webOS wonder.

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34 Comments
  • http://davidthande.blogspot.com David Thande

    Blah I used to buy songs on itunes, but they make you buy the same song to make a ringtone?

    Apple, kiss my apple bottom ass!

  • tyler

    … couldnt people just NOT UPDATE iTunes and it work fine

  • RM

    Apple makes some great products, and they design wonderful, intuitive, fast UIs — like they were born to do it.

    On the flip side, they’re a bunch of fascist assholes and they are one of the most (secretly) anti-consumer companies in the world.

    If the mock turtlneck overlord and his syndicate had their ways, they’d make every connector proprietary, create form-fitting docking stations for said connectors, then change their device footprint every year or two so you’d need to buy another proprietary form-fitting docking station or peripheral. Oh, wait, they already do that. And then, there’s iTunes. And other iNonsense, proprietary garbage, that they charge you knuckleheads for when Google and others gives away similar products for free.

    So to summarize:

    Apple = great products, cutting edge brilliant design

    Apple = the most (secretly) anti-consumer company in the known universe, who would take your last dime and tell you to enjoy your iPod while you walk home.

    This is why people hate Apple fanboys. Because who the F*#^& roots for fascism?

  • gadgetchic

    YOU PEOPLE ARE SO FUCKING DUMB.

    i mean really none of you read the actual terms because if you did you would realize that apple NEVER said they were going to intentionally cut off pre or any other non-apple device support. i understand hating apple is the ~kewl rebellious~ thing to do, but you suck at it. just shut up and stop talking out of your asses.

  • john

    Here’s the deal – if you buy music with itunes, there’s NO DRM – you *can* do with it what you please.

    Palm is having the Pre fake out itunes by pretending it’s an ipod…and they’re likely doing it for free publicity for the Pre.

    Apple has methods for syncing with itunes music that don’t involve itunes – use isync or copy the files directly to your device.

    I’m sure Apple would license access to itunes to interested parties – HOWEVER what Palm has done is reverse engineer itunes and exploiting a hole in itunes in order to interoperate with it.

    Apple can close up itunes tighter than a drum – but anyone with non drm’ed files in itunes has full access to those files and can easily copy them over to the Pre.

    Obviously both Apple and Palm see the ability to sync with itunes as a competitive edge – unfortunately for Palm – Apple owns the rights to itunes and can do what they want.

    Elevation Partners should shell out another 20 million and hire some people to write proper syncing software for the Pre.

  • russdogg

    Apple has no responsibility to always make sure the competitor’s product works with their software, why should they? If Palm wanted to make sure their own itunes-using customers were happy, they would have a licensing deal with Apple before they made claims that it worked. Especially since this same thing went down with other companies claiming to have itunes sync in the past.

  • Jay

    Apple can’t actually actively block other media players from working with itunes. That is antitrust behavior and it’s illegal. They are however, not responsible for making sure other media players work with itunes, so that’s exactly what they are saying. Still, if they were to use more aggressive tactic to dissuade itunes users from using non-Apple products (such as conclusively stating that certain manufacturer’s product won’t work with itunes), that could also make the Justice Department interested in what they are doing.

  • JC

    I don’t think anti-trust means what you think it means. iTunes is the iPhone syncing conduit. Palm doesn’t get to add features to iTunes like they’re trying to do right now. Also, no one expects Palm Desktop to be able to sync anything besides Palm devices. Why should anyone expect iTunes to sync anything besides Apple devices?

    (More importantly, the Pre being unable to sync with iTunes does not lead to Apple having a dominant position in the cellphone market.)

    In any case, Apple didn’t say they would block other media players from syncing with iTunes. They said they wouldn’t support it. That means as they write new versions of iTunes, they’re not going to make any changes in the code to make sure that Pre syncing continues to work. They’re not going to do the regression testing to catch Pre syncing failures before release. If the Pre ever fails to sync with iTunes, it may be a side effect of Apple improving iTunes for iPods and iPhones rather than any explicit blocking effort by Apple’s part. i.e., if you never test to see if iTunes works with the Pre before release, you will actually be the last to know if it doesn’t.

    When Palm throws around language like “chooses to disable”, they’re arguing that if the Pre ever fails to sync via iTunes, it must be an explicit act on Apple’s part. That’s not necessarily true. In software, the behavior of anything you don’t put effort into working correctly to might as well be random. All Apple has said is that they will put no effort into third-party syncing working correctly.

    Personally, I hope Palm is just using this as a stop-gap until they come up with their own syncing solution. If they can come up with WebOS, surely they can come up with their own conduit.

  • http://cassiplace.webs.com cassi

    teachonly apple can’t kill the pre becuz it is then monopoly and then it will be ie and netscapeall over again

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