Sonim XP3 hands on review

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The Sonim XP3 is dead and we have killed it. Thus begins our hands on review and the results of our torture test of the Sonim XP3 Enduro. Before we begin we wanted to give a big thanks to all of the BGR readers who posted suggestions. They were excellent! As for the tests we ended up choosing, we tried to stick to those that reflected what potential Sonim owners would encounter on a daily basis. Knowing that an elephant can step on it is one thing but it doesn’t help the folks who work (or play) outside in the rain and snow all day or those who are crazy adventurous enough to ride their motorcycle in the rain. Before we get to the results of the torture tests and how the Sonim stands up to its claim of being the worlds’ toughest phone, we wanted to give our overall impressions of the phone from a phone point of view. Hit the jump to see how the Sonim stacks up both as a phone and the world’s most durable device.

We know that most Sonim owners buy an XP3 because of its ruggedness and that quality is obvious from the moment you pick it up. It is a durable, solidly made phone – no question. The rubberized exterior resists scratching and provides the phone with a very “grip-able” feel. This is not a slippery phone by any means. The keypad and the D-pad on the front are responsive and have a nice feel to them. They are well constructed, not too stiff and not too loose. You would think the mechanism needed to create a waterproof seal would impact the functions of the keys but it surprisingly does not. The buttons on the sides are a tad bit harder to press, especially the push to talk button, but we don’t think they would be a hindrance for the more burly types. The display is color with a fairly low resolution (128×160) and the XP3 has a simple user interface with a home screen that changes depending on the theme that you select. The main menu screen has 9 icons arranged in three rows that give you access to the basic functions of the phone such as the call history, files, settings, and contacts.

The phone comes with all the standard features that you would expect to find on a feature phone, and even a few extra goodies thrown in. One such goodie is a built-in voice recorder that allows you to record both notes and phone calls. When you are on the phone, a few quick key presses and you can choose to record your side of the conversation, the other person’s side of the conversation or both sides of the conversation – a very handy feature if you need it. Unfortunately, the internal memory is limited and without MMS (more on that later) it is difficult to get the recordings off the phone. Sonim does provide PC sync software for this purpose but having to connect your phone to a computer is a bit of an inconvenience. If you wanted to store the recordings on your phone instead, the voice recordings were loud and clear when played through the Sonim’s speakerphone. One other extra is a built-in LED flashlight with a dedicated on/off button. With the press of a button, you have access to a fairly bright and infinitely useful flashlight.

The call quality on the phone was surprisingly good. The model we demoed was a European model that lacked the 850MHz band. We did not expect to get a good signal but as it turns out, we were presently surprised. We were able to hold on to the signal in areas where coverage was sparse and didn’t experience any difficulty at all when placing calls. Considering the handset was demoed in an area where GSM coverage is spotty at best, this is an impressive feat. The Sonim has a nice loud speakerphone and supports Bluetooth 1.1 so you can use it with a bluetooth headset. We successfully paired the Sonim with a Plantronics Voyager 510 (oldie but goody) and a BlueAnt Supertooth Lite Bluetooth speakerphone. As mentioned briefly above, the Sonim supports SMS but not MMS. We assume it was not included as the model we tested did not have an integrated camera but camera or no camera, it would have been nice to have MMS support to send along any voice recordings that we made or to receive multimedia files.

The XP3 also ships with Opera Mini installed which, in our opinion, may be fine for a quick search for a phone number or a person’s name but is not good for any type of extensive web browsing. You have a low resolution screen and a GPRS data connection, both of which preclude you from having even a moderately good browsing experience. Keep in mind that the Sonim XP3 Enduro that we demoed was a foreshadow of the US model that is slated to arrive in March 2009. The US model will rock a 3 megapixel camera and integrated GPS, both of which were lacking in the Enduro European Model that we tested. The upcoming Sonim will also have the US 850/1900 GSM bands with EDGE support. These additional features are like icing on the cake and will make the Sonim XP3 an awesome phone for anyone who demands a lot from a phone.

So ends our impressions of the phone side of the Sonim and brings us to the company’s claims of durability… Does it live up to its hype? We would have to answer with an unequivocal yes! The Sonim withstood tests that would have killed any other standard phone and even most ruggedized handsets. We shudder to think what would have become of a standard handset if it were to be so carelessly tossed into the washing machine like the Sonim.

The Sonim was on when it went into the wash and was still on when we pulled it out 40 minutes later. It also battled the elements and survived a freezing night of 18 degree weather and 16 hours being battered by the snow, sleet, and rain.

It then took a 30 minute swim in Mountain Dew, an idea that came to us after some Dew was spilled on an old BlackBerry Curve, which did not fare as well as the Sonim. The Sonim came out a bit sticky but fully functioning while the Curve still has a sticky “0″ key to this day.

Last but not the least the Sonim somehow managed to survive its battle with our 5,000-pound Chevy Suburban – almost. The first attempt to crush the Sonim with the SUV was not successful. The Sonim survived the weight of that behemoth not once but twice! A second attempt to get better footage of the SUV tires hitting the phone however, proved to be too much for it to bear. A much slower rollover of the phone caused the internal LCD to crack. The phone still worked flawlessly but the LCD, not so good.

Ultimately, the Sonim died an untimely death and the Achilles heel was not the Sonim’s construction per se, but user error. We washed the phone off by letting it soak for a few minutes in a bucket of water (how liberating it is to be able to do that) but failed to completely close the bottom flap that covers the charging port and headphone jack. With the flap only loosely closed, water seeped inside the phone and it has failed to work ever since. We would love to be able to tell you that we revived the phone after careful drying in front of a fire but it is too far gone and now sits lifeless in our office. Our final impression of the Sonim is that it is far and away one of the most rugged phones currently on the market and does indeed live up to its claim of being waterproof and able to withstand high impact drops. Though extremely durable, it is not infallible. It does have its limits and does require some diligence from its owner. If you want it to be waterproof for example, be sure to close that rubber flap tightly; check it and check it again. The one time you don’t will be the one time it falls overboard.

Sonim XP3 product page

26 Comments
  • MadMike

    YOU KILLED SONIM, YOU BASTARDS!!! :-D

  • Michael

    An iphone can do all that and more. Plus it has like 1,000,000 apps! It’s the single greatest thing invented, EVER! You should stop reviewing all other devices and just do iphone reports from now on.

    • T

      Michael,
      I just went through my 4th iphone this year.. not buying another! could not get even a little wet.. and jut ran it over this last time… its DONE! will be getting one of these bad boys.. tired of buying phones.. just need to learn to text like that again! LOL

  • -.-

    Poor Michael

  • MadMike

    There is no real difference between the dramatization of sarcasm and fanboyism, with the sole exception that the latter actually believes the crap they are spewing.

  • Mack

    I have an iPhone and I hope you have some magical app that can do all that because that thing will become an expensive hockey puck if you let it freeze like that, just a warning.

  • kanebb

    where did that come from i mean like WTF

  • jimmykicks

    Man, I would have loved to see some video of it sending a text message, while submersed in a jug of beer.

    Then chugging the beer, of course.

  • Stormy

    @Michael
    Thank’s a lot. I just parked my F350 on my iphone and now it’s ruined! Don’t believe the hype, the iphone is fallable!

  • jimmykicks

    You know, the Sonim has a bit of a badass look to it!

  • macgyver

    @Michael
    *puke*

  • John

    Nice review. Any word on the pricing for the US model and whether it will include an FM radio or an MP3 player built into it? I am the guy who offered the suggestion to try it out strapped to motorcycle handlebars while riding in the rain. Since I live in the Pacific NW this is neither adventurous or crazy, more like something you just get used to, since it tends to rain a lot here. What can I say, tough guys need a tough phone!

    If you decide to avail yourselves of a warranty replacement for the phone you drowned and no longer need it around the BGR suite of offices my offer to “test ride” it is still valid (especially if the replacement is the US model). Winter is here and the forecast calls for rain and maybe snow this weekend, perfect time to do Round II of testing ;-)

  • Chris

    I have an iPhone… That is until I left it in my pocket to long and the humidity in my pocket cause water damage!!! If it can’t take a pocket how would it take a wash cycle?

  • Dylan

    I’m waiting for the American version to come out.. I’ve read somewhere that it would have a 2200 mAh battery or a better battery life which would make the phone perfect… Go Sonim!

  • Rocco Pete

    Hi guys. Quite a good objective report. However, I would like to know exactly what will be the extra difference to the next model XP3, based on the US XP3 spec, when it’s launched in Europe and the UK in particular? Will it have a much improved memory capacity and/or expandable memory slot? And what else will be different? And will it be as durable and waterproof? And exactly when is it due to hit the UK/Europe?
    Up here on the Atlantic west coast of Scotland, UK I swear our climate’s getting a hell of a lot wetter and, with me and a lot of my mates being hill farmers, we’re finding humidity is becoming the big killer of our phones.I’m looking for a phone device to at least match the Ericsson R310s tough phone I had before which still worked after being eaten by a cow (how the hell you might ask?) and chewed up by a dog but had eventually to be replaced because the screen was so scratched and cracked it was hard to make out anything. Unforunately Ericsson stopped making the phones and sold the remaining job lot to the Bedouin nomads in the Arabian deserts!
    Cheers guys.
    PS If anyone’s interested, I’ve still got the Ericsson R310s though it needs a new battery now.

  • Grim

    Well, Obviously the iphone cannot take the punch. The Sonim can…. We have just bought 5 of them and we DO “test” them…… No Bull, it may not be indestructable, but its a hell of a tough item!!

  • Vincent

    Just wanted to say that I recently picked one up(XP 3 Quest) and was more that happy with the build quality. My other phones could never stand up to the heat and the sand. Even the box it comes is tuff as nails. I am 6ft 3in and about 95 kgs I stood on it and the box just went “yea what?” got the idea from another site. Well if you need a phone that can go anywhere like the Land Rover Defender get this one. Features are great just what one would want and great battery life, great camera,just a great phone. Oh btw they are coming out with a limited edition Land rover Defender model which is sweet.

    • dc

      my sonim xp3 fell of bedside table and broke so not so good. the alarm fails to go of it resets time . not so good for keeping a job

  • Craig Ralton

    I have sold a few of these, own one myself and they take a beating……BUT they are very unreliable. They commonly develop problems especially simply failing to charge. Must not be a software issue as they simply send new ones. Actually, they always send a new one. Problem is I have no purchase record since mine was direct from Sonim so they will not honor the warranty which such. Mine was the 7th one which failed with my particluar problem.

  • Claudio Ramponi

    I have a wonderful XP3.2 QUEST perfectly working.
    The last summer it took the worst beating a phone or any other thing could take : my son!
    As result three people ordered one each via ebay.

    IT IS THE BEST PHONE I EVER HAD

  • Ryan Kassel

    Hey, I see from other reviews that both the XP1 and the XP3 are BADASS. I was wondering if I should get the XP1 for $150(I like the style of the XP1 a little better) or should I get the XP3 for 365? I’m guessing that you know the good/bad about each phone, so please tell me which one I should get. SO HARD TO PICK!

    • todd greene

      I am a dealer from Lansing MI. I also sell on Ebay. According to Sonim, the XP1 will not work in North America. Sonim only supports the Quest for NA.

  • Hayley

    My husband has killed two phones thus far. Both developed speaker faults. So where they can cope with large weight and immersion, the microphone system is useless and clearly needs to be rectified.

  • SimonSkyman

    I have had the phone since January and its done well so far. I install satellite dishes in sunny Cyprus and the phone has survived a few drops and bounces on the roof tiles and down a few stairs,and fallen out of my van a few times when I open the door (as I rest it in the groove of the door handle) and left in direct sunlight for some time.A couple of light scratches on the screen but the print on the keypad has worn off already due to much texting (is that covered under the guarantee?)
    Texting is not brilliant and does anybody know a way of introducing new words to the predictive text ? Typing foreign place names for example,I might need to type it in many messages but have to go through the hassle of one letter at a time ,every time.

  • Ian Knightley

    I would like to recommend these phones but for some reason they just seem to fail in Central Australia. Specifically the microphone dies after a few weeks or the cease to charge. I have sent them to Sonim for repair and after a few weeks they exhibit the same problems.
    During the short period that they do work, they are great.

  • NicoleHelene83

    First Hand Experience: I bought a Sonim XP3 after going through others like potato chips. Let’s face it the ONLY reason you would buy a Sonim is for it’s durability or, it’s easy replacement with it’s warranty. Unfortunately Sonim doesn’t deliver: In the first month my screen cracked. In five months the microphone went bust and the speakerphone option has always been so poor as to be worthless. Sent in to get a replacement and have been waiting a month for a replacement. Not worth the money – if I could do it over I’d buy the right sleeves for an iPhone or unlock one of Verizon’s rugged phones. Product and Customer Service have been very, very disappointing.

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