Sprint may throttle WiMax

News

Consumer advocacy groups are up in arms after a closer look at XOHM’s acceptable use policy reveals the following interesting distressing information:

“To ensure a high-quality experience for its entire subscriber base, XOHM may use various tools and techniques designed to limit the bandwidth available for certain bandwidth intensive applications or protocols, such as file sharing.”

Not only do we have Sprint/XOHM saying they have the right to throttle the WiMax connection but they provide no information on how they will do it, nor what criteria will actually trigger the throttling. Haven’t they learned from the whole Comcast debacle where Comcast faced a lawsuit by the Florida Attorney General for arbitrarily shutting down those deemed to be “heavy users” without providing the exact bandwidth cap that triggered the penalty? We wont even get into Comcast’s recent bandwidth throttling plan that resulted from the FCC’s investigation into their BitTorrent packet hijacking disaster. Or how about T-Mobile that just last week had to retract their 1GB cap after public outcry and replaced it with an even more vague policy that will throttle only a “small fraction of our customers who have excessive or disproportionate usage”. We think Ben Scott, policy director of Free Press, sums it up nicely:

“We are very troubled by this development and the larger moves across the wireless industry to limit consumer access to the legal content and services of their choice. We hope that Sprint will quickly disclose exactly what tools and techniques it plans to use, and demonstrate why it is necessary to maintain a closed network when consumers demand an open Internet.”

We and many others anxiously await Sprint’s answer.

[Via DSLReports]

14 Comments
  • Will

    What is the big deal…Wireless is not yet ready to replace a hardline connection such as DSL, cable modem or “the fiber” that is FiOS.

    I can deal with some vague cap, if it assures i get some sort of reliable connection. i think this and many site like it have made it very difficult for providers to mask poor/slow service;and hide behind vague caps when it actually is said service.

    Who cares about the bandwidth hogs trying to use their wireless connection for mass video/music downloads or such things…the rest of us just want to surf on our tablet, watch a netflix movie sometimes or stream radio from time to time…

    If you REALLY want to go wireless, ask Sprint, Verizon, etc to make a plan for you heavy users…guaranteed it won’t be in the $50 price point…pay for what you use cheapskate!

  • MadMike

    For a wireless service I could understand limitations. They have a pretty stern limit on available bandwidth in a given area.

    What I don’t understand are the cable companies and the larger broadband providers. They don’t have those limitations. They are just plain cheap bastards.

  • kelly

    I am sure Sprint and T-Mobile don’t want their networks to go belly up. At the same time, they need to be more explicit about what is “acceptable use”. Is downloading game demos on my Xbox 360 while I watch a streaming video online and do my daily backup to my box.net online storage account going to be considered excessive? At least with Comcast, I now know what the limits are.

  • Gil

    Logically, I can understand why wireless carriers want to limit the usage. Working in the industry myself, I know that the more people are using the data network, the more data is being streamed, the slower it becomes. In the interest of being fair to all their customers, wireless companies need to do what they have to. Then again, I’m not a heavy data user. I have my Blackberry that does what I need it to do.

    However, if you intend on doing all that on a wireless connection, please let me know which one and where so I can avoid it! :-)

  • kelly

    @Gil
    lol…my only wireless connection is the occasional tethering on my vzw cell phone for web browsing so no worries.

    I realize that Sprint needs to manage their network to make sure it does not tank but, at the same time, Sprint is offering Wimax as an In Home Service. If I was to pay for the plan and use it as my ISP at home, I would expect to be able (or at least try) to do all that I mentioned above.

    If they are not ready for their network to be tested that way then they need to spell out more clearly what you can and cant do. At lease with Comcast, I can monitor my bandwidth to make sure I stay under the 250gb cap and manage my network so I stay within 75% of my provisioning to avoid the throttling. I may not like it but at least I know what it is.

  • MadMike

    The 250GB cap is bogus. I can blow that away without doing anything illegal or deliberately excessive. 250GB is enough for “Average Joe User.” But I refuse to pay more, because it’s already overpriced as it is.

    At least for now, Verizon FiOS doesn’t do that – but with talking to tech support, they noted 500GB “soft cap” that would raise some eyebrows.

  • http://www.videos4blackberry.info Bla1ze

    The fact is they just simply need to stop baiting people with the word “unlimited” people in general would be more accepting of the services as long as they were clear up front on what it would be, don’t sell me an “unlimited” package only to say it has a 5GB cap on it, but then again..if they did that people would bitch about their not being any unlimited plans lmao ;)

  • MadMike

    Then they should offer unlimited plans that are actually unlimited. Verizon FiOS may have a cap, but it doesn’t actually have a cap per se. From what the guy told me, if I use over 500GB/mo and they get reports of slowdowns in my area they will send me a letter to cut back. If I don;t cut back within the next month, they reserve the right to take “action.” Whatever that means.

    That’s fine because 500GB is enough. If your pulling > 500GB, you are doing something illegal or using a home internet connection for a business. Both are no-nos.

    • Aikeru

      It’s really disappointing when someone throws out some amount of data and says “…and if you use more than this, you’re doing something illegal/as a business.” It’s statements like those that keep us from moving forward. Some time ago no one would know what to do with a couple of gigabytes of storage (or bandwidth). Nowadays, you need that just to install the latest copy of Windows. It’s hard to picture a scenario that would use over 11MB/minute every minute for 30 days, but it’s not impossible. Using what the provider advertises is not wrong to do and doesn’t make someone a “hog”. Just my 0.02c opinion.

  • tiredofbs

    Let’s look at it this way. Xohm is a joint effort between multiple companies including Clearwire which is an ISP out west. If they cannot provide the bandwidth to feed all of their customers regardless of what anyone else is doing, don’t roll out the service until you have a solution. I’m not getting caps and all of the other crap from FiOS. If I want to download a few movies from NetFlix or Vongo and then grab some music, tv shows, movies from iTunes, why the hell should I be punished. Sprint, its called QOS. Look in to it, implement correctly, and have a damned backbone connection to the towers in excess of a T3 connection (not sure of the actuall connection speed, making a generalization). This is supposed to be 4G, people on the move, internet wherever. Don’t screw us with the WiMax like you already do with the outsourced customer service. I’m tired of your damned reps “Chris, Kelly, Mike,etc” that have to put you on hold for using a word like “Sure, ok, whatever, alright”. Bring it back home. Fuck India and their economy, jobs for Americans not bad speaking retards. And I thought Hesse was going to fix things. 2 million lost customers and counting. The ball is in your court. Choose wisely.

  • Bla1ze

    All this crap about FiOS and bandwidth caps, sure I may have rogers for my BlackBerry where I’m capped but FiOS is a home internet service..I have NO cap on my home services.

    So isn’t sprint only looking at this for mobile service not home service…if so I fail to see why everyone is looping comcast and FiOS into the picture anyways..the only relevance I see there is they have caps so ummm we’re comparing a home service to a wireless service now because it can match speeds?

  • MadMike

    @Bla1ze: They _ARE_ looking to bring it as a home broadband connection through a special router. Hence the comparison to Comcrap and FiOS.

    Not just a mobile connection.

  • JaggedXJ

    I do not have high hopes with CrapWire in the picture. Worst decision I ever made for home service. Thought it would be cool to have an IS I could take with me like (geek squad). If you get them and have anything less than 4 bars during the first 24 hours RUN don’t walk back to the dealer & get rid of it. It also shouldn’t take a few hours to find “the spot” in your house for the reciever, which happens to be on the opposite side from the tower it is feeding. WTF.

  • JaggedXJ

    Also, I was dumbfounded when AT&T were tearing up the (dead end residential street) shoulder across from my house laying down fiber & told me when I asked, that fiber to the home wouldn’t be in my area for the better part of a decade. The US truly is falling behind with broadband to the home.

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