AT&T class action lawsuit update

News

Remember that class action law suit against AT&T/Cingular that we told you about a while back? We’ve stumbled on an update that should be music to many of your ears. The company recently lost the battle to keep the dispute in private arbitration, which is a huge victory for the thousands of consumers who claim to have been jilted by the company’s shady billing practices, poor service, and coercive tactics associated with the change from the old AT&T blue plans to the newer (but now, once again, outdated) Cingular orange plans. As many of you know AT&T, like most other wireless carriers, has a litigation clause in their contracts stipulating that any disputes between customers and provider must be settled in a private venue of the carrier’s choosing. This ruling is like to have wide-reaching implications concerning the legality of such a clause. Score one for the consumer here!

[Via BlackBerry Cool]

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8 Comments
  • hill

    so where is the update ? this is a reminder.

  • victor

    Great now to figure out what amount I can get. Well happy for anyone that will something out of this.

  • J

    outdated orange plans? not really…

  • Galvatron

    now if only we could get Verizon n the crosshairs

  • Mayra

    I was a AT&T customer before the Cingular merger. I went thru the same mess as former AT&T customers did. I’m still having bad service now that this confused company has switched back again. And on top of that since I have the family plan, they want $175 for me to get out of my contract for one phone, and another $10 per day until the end of my of my contract which next summer. That’s a bunch of crap for bad service. Who do I need to talk with in order to be part of this class action lawsuit? Thanks.

  • http://www.capitalinvestigations.net Major

    I have been with Cingular (now AT&T) since August 2006 and have not had any problems with them at all in fact I have had maybe 2 dropped calls in 7 months and my monthly bill is always correct. Their customer service is ok I just wish they had 24/7 phone support.

  • barry blackwell

    AT&T kept me on the (AT&T cell) for fifty minutes to tell me they could not offer stand alone DSL, something they agreed to in the take over of Bellsouth with the FCC. Now this fifty minutes is debited from my AT&T cell account, which they said they would not credit me for.
    AT&T is all about ripping the customer off for as much and offen as they can. I want to become part of any class action against this monopoly that I can.

  • Steve

    I was an AT&T wireless user until they came out with that horrible GSM service. I cancelled my phone and did not pay the bill for three month of about $283. AT&T sent me to collection’s an said that I owed them $846. AT&T charged me added all thre months together when it should have only been for $283. I wil be filing my own small claims soon.

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